Case Manager - Foyer

Summary of Position

The major function of the Case Manager is to assist youth in the Booth Brown House shelter and housing programs in developing independent living skills by identifying pathways of access to long term housing, further education, vocational training, job search, and access to benefits. The Case Manager is responsible for coordinating referrals, intakes and discharges. Case Managers also assist with maintaining positive program dynamics, ensuring rules and policies are complied with, and providing support and guidance to clients and Youth Advocates during shifts.

The Case Manager is to provide general case management (including intake) and referral services to all residents needing such assistance. They may also provide formal case management (i.e., evaluation of health, psychological and social needs, development of an individually tailored case plan for services and periodic reassessment of the resident's situation and needs) for a youth when such service is not available through the general community.

To provide direct Case Management in a professional manner to clients for emergency services and asset building services (assessment and planning).

There may be evening and overnight hours required. Case Manager will be responsible for rotating ON-CALL responsibilities.

Wage: $26.50 per hour, 40 hours per week

This position DOES require the staff to be on-call every third week.

1471 Como Ave West, St. Paul, MN 55108

Qualifications

• Bachelor's degree is required. Degree in Social Work or degree in Psychology or Counseling is preferable.
• Two to Three years of experience in social service delivery with youth.
• Demonstrated working knowledge of supportive services and other resources for youth and youth with disabilities in the area served by the project.
• Demonstrated ability to advocate, organize, problem-solve and provide results for youth.
• Training in developmental processes and needs, youth services, disability services, eligibility for and procedures of Federal and applicable State entitlement programs, legal liability issues relating to providing service coordination, drug and alcohol use and abuse by the youth, and mental health issues.
  
  * This requirement is not a prerequisite for hiring. IF not certified upon hire it must be accomplished and certified within the first year of employment.
• Understanding of the delivery of Social Services internally and community wide.
• Ability to accept supervision and work with a team of co-workers.
• Ability to work well with clients of diverse cultural and socioeconomic groups, respect confidentiality, able to work within ethical and legal parameters of social services.
• Willingness to support the philosophy, goals, mission, and objectives of The Salvation Army.
• Must pass The Salvation Army background checks.
• Must possess valid driver's license.
• Must complete CPR & First Aid certification within first ninety (90) days of the date of hire.
• Must have the ability to operate a computer, use a keyboard to enter information and enter client information into HMIS database.
• It must be understood by the incumbent that the provisions of Safe From Harm will apply upon commencement of employment and also understood that the required Safe From Harm training be satisfactorily completed within the first thirty (30) days of employment.

Essential Duties and Responsibilities

Resident/Guest Care

• Maintain positive work atmosphere by behaving and communicating in a manner that fosters good relationships with co-workers. This would include, but is not limited to such actions: resolution of conflicts in a professional manner; courteous treatment of staff, visitors and clients; respect of others' property and person and professional and appropriate communication to and about co-workers, and subordinates. Support the Mission of The Salvation Army by treating every donor, contact and colleague appropriately and without discrimination of any kind.
• Meet and greet all clients in a professional and courteous manner.

• Develop and maintain positive rapport with clients.
• Orient new clients to the rules of policies of Booth Brown House programs.
• Communicate concerns and observations about residents in a…