In House Operation Specialist Flagship Rosedale CENTER
Listed on 2026-01-12
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Retail
Customer Service Rep, Retail Associate/ Customer Service, Retail Support
In House Operation Specialist FLAGSHIP LOCATION ROSEDALE CENTER All in Avg. $30
We’re a national Wireless Preferred Retailer with 200+ retail stores across the U.S. Since ‘93, we’ve been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customer’s demand!
We are seeking a detail-oriented and proactive Operations Specialist to support our operations team in optimizing and streamlining daily business processes. The ideal candidate will be responsible for coordinating operational activities, improving workflows, and ensuring that all processes run smoothly and efficiently. This role offers an exciting opportunity to contribute to the growth and success of our organization.
What you ll do in your role?- Device Send backs 4-5 times per week
- Merchandising changeout (posters, signage etc)
- Demo management (ensuring all displays are in accordance with T-Mobile requirements)
- Maintaining Store cleanliness
- Ensuring the location is operationally exceeding all KPIs
- Inventory / safe management
- Daily opening and closing paperwork duties
- Cash Management
- Accessory management and replenishment
- Strong analytical skills with the ability to interpret data and make data-driven decisions.
- Excellent communication and interpersonal skills, with the ability to work effectively with internal and external stakeholders.
- Strong problem-solving and organizational abilities.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
- 6 months of customer service and/or sales experience, Retail environment preferred
- Employee Stock Ownership Program (ESOP)
- Exciting opportunities for career advancement
- A culture of care & excellence
- Health Benefits for Full Time Employees
- Be at least 18 years of age
- High school degree or GED
- Ability to stand for long periods of time
- Ability to lift objects weighing up to 25lbs
- Reliable transportation
- Full Time (40 hours) or Part Time (20+ hours) availability
Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team.
YOU BE YOU!
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