Quality Assurance Technician

Quality Assurance Technician

Dessert Holdings is North America’s fastest growing premium dessert company, recognized for providing retail and food service customers with chef-inspired innovative desserts made with real ingredients, a flexible and low-cost supply chain, and best in class service. Based in St. Paul, Minnesota, it is a collection of premium dessert companies and brands:
Steven Charles, The Original Cakerie, Lawler’s Desserts, Atlanta Cheesecake Company and most recently, Dianne’s Fine Desserts. Dessert Holdings is owned by Bain Capital and is continuing its journey of rapid growth.

The company employs approximately 3,000 people across eight manufacturing facilities and its headquarters in St. Paul, Minnesota. The manufacturing facilities are geographically dispersed, with two facilities in Canada and one each in Colorado, Texas, Georgia, Massachusetts, Minnesota, and North Carolina.

• Monitor and audit production floor adherence to GMP, BRC and all food safety policies
• Data entry and analysis
• Support customer/consumer complaint investigation and evaluation
• Assess supplier/raw material issues
• Review and verify daily production records
• Raw material evaluation and assessment
• Participate in new product implementation and support in product trials
• Conduct various audits to monitor conformance to regulatory and corporate requirements
• Perform laboratory testing of environmental samples as well as finished product testing
• Collect, prepare and plate finished product samples, read the results and update micro files
• Inform the group on the results of test and put product on hold if any results are out of range also re-wrap and organize retention samples in the retention room and lab freezer
• Conduct pre-op swabbing with Sanitation TL or Set-up supervisor daily and record the results, review the trend and communicate with operation / sanitation if any equipment has to be re-cleaned prior to start-up.
• Release product from HOLD when the results are confirmed acceptable
• Line-checks and process monitoring
• Daily review of production records
• Collect ingredient samples and conduct micro analyses, report results
• Help the team with records update and filing.
• The responsibilities will also include all other QA tasks when covering for QA technician shift so cross-training is necessary

• Food Science degree, Food Technology Diploma or related discipline
• HACCP/BRC/GFSI/CFIA and FDA knowledge is an asset
• Driven to grow and looking to pursue a professional career with TOC
• Experience in microbiological enumeration and evaluation preferred
• Excellent written and verbal communication skills
• Strong team player
• Schedule:
  • Monday to Sunday, 7 days a week
  • 4:00 AM to 12:30 PM or 5:30 PM to 1:30 AM or 10:00 PM - 6:30 AM

• BCIT diploma in Food Science or related discipline, BSc in Food Science (Microbiology) or currently involved in this program – must be already trained on lab procedures as proficiency testing is required
• Preferable 1 year experience in Quality Assurance/ Food Industry

• We offer a competitive salary
• Retirement contributions
• Health care benefits
• A great future
• And we make Cake