Patient Care Manager - Emergency Department

Patient Care Manager - Emergency Department

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Children’s Minnesota is one of the largest pediatric health systems in the United States and the only health system in Minnesota to provide care exclusively to children, from before birth through young adulthood. An independent and not-for-profit system since 1924, Children’s Minnesota serves kids throughout the Upper Midwest at two free-standing hospitals, nine primary care clinics, multiple specialty clinics and seven rehabilitation sites.

As The Kids Experts™ in our region, Children’s Minnesota is regularly ranked by U.S. News & World Report as a top children’s hospital. Children's Minnesota is proud to be recognized by Modern Healthcare as one of 2023’s Top Diversity Leaders.

The pediatric emergency department at Children’s Minnesota St. Paul hospital is a 32-bed, Level IV trauma center that specializes in the assessment and stabilization of acute pediatric illness, injury and trauma. Our multidisciplinary care team of more than 150 pediatric professionals cares for over 45,000 patients a year. The St. Paul emergency department offers 24‑hour access and has some of the shortest wait times in the country.

The department has all private rooms, two resuscitation rooms, and is staffed with board-certified pediatric emergency medicine physicians, pediatric nurse practitioners, and certified pediatric emergency registered nurses. Our care team has access to cutting-edge technology, intensive and medical-surgical units, and specialists to provide the best care and outcomes for our patients.

The patient care manager (PCM) has overall responsibility for ensuring that services and programs provided through their assigned department/unit are child- and family-focused, clinically appropriate, operationally efficient, and achieve effective patient outcomes. The PCM will directly manage RN staff and assist in leadership of clinical support staff.

License/Certification/Registration

• Active RN on Minnesota Board of Nursing required
• Current BLS required

Education

• Bachelor's degree in nursing required

Experience

• 3+ years of people leadership experience or advanced degree in nursing leadership in lieu of experience
• Informal leadership experience preferred (charge RN, clinical educator, preceptor, etc.)

Knowledge/Skills/Abilities

• Fundamental understanding of the business side of the assigned department/unit (P&L, finance, budget, etc.)
• Availability for on-call and off-hours rotations/situations as decided by the department/unit
• Desired characteristics: strategic thinker, collaborative, seeks to understand, embraces continuous improvement, navigates through change, calm demeanor, positive attitude

Physical Demands
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Salary & Benefits

The posted salary represents a market competitive range based on salary survey benchmark data for similar roles in the local or national market. When determining individual pay rates, we carefully consider a wide range of factors including but not limited to market indicators for the specific role, the skills, education, training, credentials and experience of the candidate, internal equity and organizational needs.

In addition to your salary, this position may be eligible for medical, dental, vision, retirement, and other fringe benefits. Positions that require night, weekend or on-call work may be eligible for shift differentials or premium pay.

All job offers are contingent upon successful completion of an occupational health assessment, drug screen, background investigation, and compliance with the U.S. Government Form I-9, Employment Eligibility Verification.

Children’s Minnesota is proud to be an equal opportunity employer whose staff is representative of its community and considers qualified applicants for open positions without regard to race, color, creed, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.