Residential Property Manager

Title:

Property Manager

Job Classification:
Exempt

Reports to:

Portfolio Director

Purpose:

Manage property operations to foster a community, meet financial expectations and supervise a successful team.

Job Duties and Responsibilities:

• Oversee property occupancy by:
• Maintaining a high level of customer service and strong resident relations.
• Managing new prospect pipeline in Knock and in person.
• Managing the prospect application process.
• Managing the lease renewal process.
• Monitor online and promotional presence for property and work with Marketing to adjust if needed.
• Ensure pricing and promotions are in line with market competitors.
• Ensure unit turns are completed in a timely manner.
• Walk the grounds daily to make sure curb appeal is as high as possible.
• Oversee and participate in resident activities and retention programs.
• Manage and maintain property rent collections per Company policy.
• Maximize property income including units, damage chargebacks, storage, garage, parking and animal rent.
• Control property expenses by:
• Review invoices for accuracy and process in a timely manner using Yardi Procure to Pay.
• Regularly look for ways to reduce utility consumption.
• Conduct an annual unit inspection at renewal or move out.
• Walking the property at least weekly looking for preventative maintenance items with your Maintenance staff.
• Manage work orders by ensuring timely entry and resolution.
• Follow capital expenditure budget.
• Manage supplies on hand.
• Ensure charge backs are completed if there is unit damage beyond normal wear and tear.
• Maintain positive vendor relationships and make sure contract terms are followed.
• Review budget monthly and address variances as much as possible.
• Train and manage employees on job responsibilities and be a valuable and supportive leader of an effective team.
• Manage Compliance requests and annual recertifications, if applicable.
• Prepare for and respond to city, investor, lender or other inspections.
• Assist residents with questions and guide residents to enter work orders in the resident portal.
• Participate in creating annual operating budget with Portfolio Director
• Oversee and maintain site records.
• Ensure site keys are kept in a locked area with limited access.
• Follow and enforce all Company policies and procedures.
• Perform other duties as assigned.

Position Requirements:

• Must possess a minimum of two (2) years Property Manager experience or three (3) years of Assistant Manager experience.
• Yardi experience preferred.
• Experience with Section 8, Section 42, LIHTC preferred.
• Must possess the ability to communicate effectively, both verbally and in writing.

• Maintain professional office environment.

Physical Requirements:

Compensation details:  Yearly Salary

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