Senior Manager, PL Operations & Strategy

Senior Manager, 3PL Operations & Strategy

Dessert Holdings is the leading premium dessert company in the world. We craft artisanal, scratch-made desserts at scale, combining culinary innovation with the finest real ingredients. With a rich heritage spanning seven distinctive brands, we bring unmatched expertise and tailored solutions to our Retail and Food service partners.

Dessert Holdings is looking for a Senior Manager, 3PL Operations & Strategy to oversee the design and improvement of an efficient and effective third-party warehouse system and operations. There will be a focus on the performance of 3PL partners, ensuring compliance with company standards for customer service, aging, on-time performance, inventory accuracy, inventory loss, and damage/loss rates.

• Manage third-party storage facilities across the Dessert Holdings network, including budget and cost management and vendor selection and performance.
• Responsible for delivering outstanding customer service to our customers.
• Manage inventory levels and aging at each warehouse location to minimize obsolescence.
• Leverage supply chain modeling and decision support to optimize supply chain design, resulting in the highest possible service levels with the lowest possible cost.
• Manage strategic and day-to-day relationships with business partners and customer supply chains.
• Generate, optimize and develop innovative, cost-effective systems and processes that enable growth and supply chain efficiency.
• Measure and track performance through the use of scorecards and KPI’s for cost, quality, and service.
• Collaborate with vendors and external service providers to identify and evaluate opportunities for supply chain efficiency.
• Influence and develop cross functional team members – setting goals for key initiatives acting as both leader and team member.
• Report monthly on freight audit and cost tracking.
• Manage pallet rental programs for Dessert Holdings.

• Four-year degree in Operations Management, Supply Chain, Engineering, or Business Administration
• 7+ years of experience including supply chain leadership with progressive operating and strategic experience
• Continuing education including certifications such as APICS, PMO, etc. is preferred
• Experience in logistics planning, network design, and GTM planning via customer networks
• Prior experience in fast-paced food/consumer products with frozen goods experience
• Strong project management and organizational skills
• Excellent analytical and problem-solving skills
• Strong communication and collaboration skills, including ability to influence cross-functionally
• Direct experience with leading RFP/RFQ, network analysis, negotiation, and vendor selection in the U.S. and Canada
• Knowledge and familiarity with ERP systems, WMS, and advanced planning tools and systems
• Ability to travel occasionally to customer/supplier locations throughout North America

Dessert Holdings is a collection of premium dessert companies and brands:
The Original Cakerie, Lawler’s Desserts, Atlanta Cheesecake Company, Steven Charles, Dianne’s Fine Desserts, Kenny’s Great Pies, and Willamette Valley Pie Company. Dessert Holdings is owned by Bain Capital, is headquartered in St. Paul, Minnesota, employs more than 3,500 people across ten manufacturing facilities, and is continuing its journey of rapid growth.

Dessert Holdings and its related entities provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristics protected by law.