Operations Manager

The Parking Manager supervises and coordinates the work of ABM Parking Services employees that provide parking management to parking facilities.

Pay: $80,000/annually

The pay listed is the salary range or the hourly rate for this position. A specific offer will vary basedon applicant’s experience, skills, abilities, geographic location, and alignment with market data.

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM

ABMTeam Member Benefits | Staff & Management

• Will develop, implement, direct and support "best practices", ABM polices and standards in quality management, job and site safety programs, and personnel administration.
• Promotes positive employer/employee /customer relationships and interactions. Implements employee training and skill enhancement programs, provides structured employee disciplinary procedures.
• Interacts directly with the operations manager on a daily basis to maintain close communication regarding maintenance and staffing of operations.
• Responsible for maintaining positive customer relations from property management level up to senior executive level. Supports ABM activities in budget preparation and vendor/contractor oversight and is responsible to help manage cost and to identify and institute cost savings projects.
• Provides on-going oversight and support for ABM administration, budgetary and financial procedures, processes and standards.
• Responsible to develop, enhance and submit various professional level written reports, rate surveys, correspondence on a timely basis.
• Reports daily to ABM Operations Manager and executive levels of the organization.
• Interacts with various organizational support elements including administrative, human resources, financial, quality control and safety departments.
• The position is required to attend and participate in meetings. Be readily available on a 7-day, 24 hour on call basis and to work off shifts when required.
• Respond effectively to emergency calls on a as need basis.
• Will manage a staff of maintenance personnel.
• Interact with guests and property management on a daily basis.
• Staff scheduling and payroll management for all employees in accordance with the budget.
• Auditing of daily cash transactions, ticket and validations controls and POS (Point of Sale) reconciliations.
• Perform other duties as assigned or requested.
• A minimum of three (3) years' experience in the field and prior management experience is required.
• Must have knowledge of MS Office Applications including Word, Excel, Outlook and PowerPoint.
• Must have excellent verbal and written communication skills.
• Able to work well in a customer focused team environment.
• Excellent customer service, employee relations and good tenant/customer interaction skills.
• Proven ability to work with a variety of staff and management.