Market Partner

Join to apply for the Market Partner role at Crunch Fitness - Undefeated Tribe
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The Market Partner is a 100% field-facing role responsible for strategizing, organizing, and directing the operations of the gym including staffing, sales and local marketing, profitability, member service and operational administration and compliance across all Crunch locations in their region. They support a high-performance, high-care culture that operates with pace and discipline in delivering outcomes through team member development, member experience, and results.

The Market Partner supports the purpose “to enrich the lives of others through the power of well-being” through taking personal initiative to ensure the success of the organization and achievement of established and future goals.

Location: Minneapolis, MN and surrounding areas.

Reports to:

VP of Operations. Undefeated Tribe is an official Crunch Fitness franchise based in Austin, TX, growing the brand across Texas, Oklahoma, New Mexico and Missouri. The franchise aims to welcome new team members to help the community experience fitness, wellness, relaxation, and recovery.

• Create alignment across market through constant vision casting and unified demonstration of core values
• Meet and exceed target profitability monthly and annually on a per club and market aggregate basis
• Own the recruiting and integration process for all management positions within market purview
• Maintain 100% staffing across all positions and maintain a virtual pipeline to minimize time to fill
• Conduct daily, weekly, and monthly meetings, and execute personal development plans to support growth in professional and personal development
• Energize through ongoing coaching and performance development, including formal performance appraisals and continuous feedback to General Managers and Managing Partners
• Identify, develop, and leverage existing team members to support market growth through talent succession planning
• Achieve and exceed member acquisition, retention, and KPI targets
• Guide club managers to execute local store marketing activities and external community relations
• Direct oversight of all club controllable expenses, including labor, cost of goods sold, repairs/maintenance, and gym supplies
• Supervise inventory for proper accounting and product shrink controls to maximize margins
• Administer regular site evaluations to ensure high levels of service, sales, and process integration
• Strategize, collaborate, and coordinate across departments for alignment and integration into key activities at club and market levels
• Own responsibility for member care and high-level performance of SLI (Service Level Index)
• Ensure member resolutions are addressed with urgency and kind spirit
• Conduct regular club visits to support standards in cleanliness, equipment upkeep, and procedures
• Understand market competitive landscape for pricing, operations, and amenities
• Collaborate with support partners and department leaders to develop and execute new strategies, programs, and projects
• Innovate to improve overall success of team and members through field observations and feedback
• Prepare, develop, and coordinate annual budgets and financial drivers for growth

• Must be able to lift or move 50 lbs
• Daily duties require prolonged standing and walking
• Must be able to drive for extended periods

• Bachelor’s Degree in Business Management, Marketing or related field
• Preferred minimum 3 years operational and multi-unit management experience
• Experience in P&L oversight, budget forecasting, and KPI evaluation/reporting
• Extensive experience in talent deployment – recruiting, hiring, coaching, and performance management

• Salaried Flexible PTO
• Subsidized health insurance coverage (health, dental, vision) for full-time positions
• Basic Life and AD&D
• HSA
• Short-term disability
• Bonus opportunity (personal and company based for designated roles)
• Free gym membership

$120,000-$200,000 - Base + bonus

Travel is required. Travel up to 80% of the time - Minneapolis locations and potential other states (Texas).

UDT is an Equal Opportunity…