Program LEAD Quality Assurance; Azure DevOps​/JIRA​/HP ALM

Trigyn's direct client based out of St. Paul, Minnesota has long‑term contract assignment for a LEAD Consultant.

HYBRID ROLE – Must be able to work onsite AT LEAST one day per week. Candidates may be local or else must be able to relocate.

• Ten (10) years experience in software quality assurance or software testing roles.
• Five (5) years of QA leadership experience managing or directing QA efforts on programs.
• One (1) year of experience with cloud‑based SaaS implementations.
• Two (2) years experience leading QA activities in multi‑vendor or multi‑system integration environments.
• Two (2) years experience performing manual and automation testing.
• Two (2) years experience (cumulative) developing QA strategies, test plans, test cases, and metrics to measure quality and readiness.
• One (1) year of experience using either Azure Dev Ops, JIRA, or HP ALM.
• Two (2) years of experience applying QA processes within Agile, Iterative, and Waterfall development methodologies.

• Bachelor's degree in Computer Science, Information Systems, or related discipline.
• Experience working within government or regulated industries implementing mission‑critical systems.
• Experience with transit technology solutions, including fare collection, asset management, or operational analytics systems.
• Prior experience in public sector, utilities, or transportation.
• Familiarity with test data management, performance testing, and vendor validation processes.
• Working knowledge of automation frameworks or tools (even if not fully deployed).
• Advanced degree or professional certification in Quality Assurance, Project Management (PMP), or Agile (CSM, SAFe).

• Serve as the Program QA Lead for multiple large‑scale, enterprise‑wide initiatives within the BPSI Program.
• Develop and implement comprehensive QA strategies, standards, and test frameworks across projects.
• Provide hands‑on leadership for testing efforts, including test plan creation, test case development, and defect management.
• Direct and mentor multiple QA Analysts while managing individual work streams and contributing to active testing.
• Oversee and validate vendor‑led testing activities, ensuring alignment with program standards and integration requirements.
• Develop and manage QA schedules, testing dependencies, and risk mitigation strategies across concurrent projects.
• Execute manual test scenarios and perform regression, functional, and integration testing across diverse solutions.
• Support configuration management and release control, maintaining traceability and documentation throughout the QA lifecycle.
• Define and track QA performance metrics such as defect density, coverage, and exit criteria for release readiness.
• Collaborate with program management, business analysts, developers, and vendors to prioritize defect resolution and testing scope.
• Provide QA governance and oversight throughout all project phases, ensuring adherence to enterprise standards and methodologies.
• Mentor business analysts and project team members in QA best practices to promote consistent quality across program initiatives.

• Demonstrated ability to lead cross‑functional QA teams and foster a culture of accountability and collaboration.
• Exceptional communication skills, capable of translating technical QA concepts for business and executive audiences.
• Strong analytical skills with attention to detail and a commitment to continuous improvement.
• Effective conflict resolution and stakeholder management skills in multi‑stakeholder environments.
• Ability to balance leadership responsibilities with hands‑on testing execution when required.

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TRIGYN TECHNOLOGIES, INC. is an EQUAL OPPORTUNITY EMPLOYER and has been in business for 35 years. TRIGYN is an ISO 9001:2015, ISO 27001:2013 (ISMS), ISO 20000:2018 and CMMI Level 5 certified company.