Senior Business Process Analyst Manager

Overview

Senior Business Process Analyst Manager

Ecolab is looking for an experienced Senior Business Process Analyst Manager to manage system platforms, drive projects, and manage a diverse team of engineers and architects in support of Ecolab's GBS (Global Business Services) and Corporate Platforms organization. The team creates, implements, enhances and maintains multiple business applications including vendor hosted as well as Ecolab hosted solutions, supporting global organizations.

• The opportunity to take on some of the world's most meaningful challenges, helping customers achieve clean water, safe food, and healthy environments
• The ability to make an impact and shape a career for local team members with a company that is passionate about growth
• The support of an organization that believes it is vital to include and engage diverse people, perspectives and ideas to achieve our best

• Responsibility for system platforms supporting business activities within GBS+ and corporate domains
• Key business liaison between executive stakeholders and technical resources
• Manage project formation activities in partnership with assigned business leaders, including defining project scope, technical resourcing, cost estimation, and project approval
• Ensure software platforms are properly supported and meet/exceed defined SLA's, complete required report-outs to leadership, and lead resolution of critical break-fix events
• Drive collaboration and communication between impacted Ecolab Digital teams and business teams in support of projects and initiatives
• Identify, onboard and supervise the talent necessary to support assigned platforms, including engineers, architects, project managers, vendor and contractor resources, and others as needed
• Mentor assigned LDP's, interns, other digital team members
• Engage in broader Ecolab digital mentoring initiatives
• Drive associate growth, identify and nurture leadership candidates, and provide learning opportunities for new team members

• Bachelor's degree in a relevant discipline (Computer Science, MIS)
• 7 years' experience managing software platforms
• 5 years' experience managing teams of 5+ people
• Experience working with third-party support teams and vendors
• Able to act independently, seeking guidance and advice as appropriate
• No immigration sponsorship available for this position

• Experience with SAP integrated applications
• Experience with SaaS solutions
• Experience with Service Now and ITIL principals
• Experience with Order to Cash, Source to Pay, Record to Report or other global business services or shared services pillars
• Experience mentoring and professionally developing software engineers, with a focus on creating formal learning opportunities
• Adaptive to changing priorities and managing multiple tasks effectively
• Strong communication, interpersonal, and people leadership skills, with an ability to articulate and execute a philosophy for building effective, cohesive, and collaborative cross-functional teams
• Ability to think strategically while managing day-to-day execution
• Strong problem-solving skills and attention to detail
• Knowledge of application concepts/make-up such as security, database, servers, networks and cloud & virtualization concepts

A trusted partner at nearly three million commercial customer locations, Ecolab (ECL) is the global leader in water, hygiene and infection prevention solutions and services. With annual sales of $13 billion and more than 45,000 associates, Ecolab delivers comprehensive solutions, data-driven insights and personalized service to advance food safety, maintain clean and safe environments, optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, hospitality and industrial markets in more than 170 countries around the world.

When you come to work at Ecolab, you get to take on some of the world's most meaningful challenges and have the opportunity to learn and grow, shape your career, make an impact and quickly see the importance of your work.

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