IT Business Relationship Manager
Listed on 2026-01-27
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IT/Tech
IT Consultant, IT Project Manager, IT Business Analyst, Systems Analyst
Overview
The work you ll do is more than just a job. At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and improving the well-being and quality of life for all Minnesotans. The State is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
Join the 2,800+ professionals of Minnesota IT Services (MNIT) who connect Minnesotans to services that will improve their lives. This position serves our partners at Minnesota’s largest state agency, the Department of Human Services (DHS). The MNIT DHS team supports complex and varied technical needs, including systems that provide health care coverage, deliver child protection and welfare services, and support Minnesotans with special needs including mental illness, chemical dependencies, and physical or developmental disabilities.
The IT Business Relationship Manager (BRM) serves as a senior, strategic partner within MNIT DHS/MNsure, working closely with assigned business areas to ensure technology strategy, services, and investments are aligned with organizational priorities and public service outcomes. The BRM translates complex technology concepts into clear, actionable guidance to support informed decision-making, modernization efforts, and measurable improvements in program performance, service delivery, and customer experience.
This role partners with agency executive leadership, program areas, and MNIT DHS technology teams to shape technology direction, develop multi-year technology roadmaps, oversee service delivery performance, and support the successful adoption of technology-enabled change. The position operates with a high degree of independence, judgment, and influence, and aligns DHS/MNsure business needs with MNIT DHS technology strategy and standards.
This position requires an employee to be onsite at 540 Cedar Street, St. Paul, Minnesota at least 50% of the time, with some opportunity to perform work from a telework location. Telework for Minnesota IT Services is available on a limited basis. Employees will be required to meet current telework eligibility requirements.
Minimum Qualifications
To qualify, candidates must clearly show all of the following qualifications in their resume. Resume tips available here:
This position requires a minimum of five (5) years of experience in information technology with responsibility for strategic planning, relationship management, or service oversight within complex IT environments. Experience must include:
Education in Information Technology (IT) or an IT related field may substitute for experience as follows: a master’s degree for eighteen (18) months of experience; a bachelor’s degree for one (1) year; and an associate’s degree for six (6) months.
Preferred Qualifications
- Experience working in large, complex public-sector or agency-based IT environments.
- Experience supporting or contributing to technology modernization initiatives, digital service delivery efforts, or organizational transformation.
- Familiarity with IT governance processes, procurement practices, or compliance…
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