Business Analyst

Responsibilities

Requirements Gathering & Analysis

• Lead pre-discovery sessions with stakeholders to review each process and form.
• Analyze and document current-state workflows for all identified processes and forms.
• Work closely with the vendor to validate and document future-state processes, ensuring they meet requirements.
• Capture and document additional requirements not addressed by the EDMS project for future consideration.

Integration Design & Management

• Coordinate and fulfill configuration and data requests from the vendor for each process/form.
• Develop detailed integration specifications for SWIFT and SEMA4, covering both inbound and outbound transactions.
• Collaborate on the creation of an integration strategy and project schedule, ensuring alignment with overall objectives.
• Oversee integration activities in partnership with client and MMB to ensure seamless execution.
• Define and document data elements, success/failure criteria, and exception handling for all SWIFT and SEMA4 integrations.

Testing & Validation

• Design and document high-level test scenarios for integrations, including success and failure paths.
• Facilitate User Acceptance Testing (UAT) for forms, processes, and integrations, ensuring stakeholder sign-off.

Project Planning & Support

• Assist in developing comprehensive project plans, including:
• • Test Plan
  • Communication Plan
  • Training Plan
  • Deployment Plan
• Present complex information clearly and concisely.
• Translate technical concepts for non-technical stakeholders.
• Understand and articulate complex business processes.
• Provide knowledge transfer

Desired Skills

• Minimum of 8 years in an IT Business Analyst role.
• At least two (2) long-term engagements (one year or more) in a Business Analyst capacity.
• Demonstrated experience with enterprise-level solutions and business process improvement initiatives.
• Proven experience to lead requirements gathering for complex IT projects in fast-paced environments with multiple stakeholders and business functions.
• Analytical & Problem-Solving Skills
• Expertise in:
• Gap analysis and opportunity identification.
• Problem definition and root cause analysis.
• Information gathering and research.
• Alternatives evaluation and creative solution development.
• Implementation of effective resolutions.
• Communication & Interpersonal Skills
• Demonstrated success in:
• Collaborating within cross-functional teams.
• Building strong relationships across all levels, including senior leadership.
• Managing competing priorities and navigating conflicting interests across business units.
• Technical & Professional Knowledge
• Advanced knowledge of:
• Quality Assurance (QA) principles and practices.
• Project Management (PM) methodologies.
• Possession of a Business Analyst Certification (e.g., IIBA CBAP or equivalent) preferred.