Senior Healthcare IT & Cloud Operations Engineer

Senior Healthcare IT & Cloud Operations Engineer

Location:

St. Paul, MN, US, 55128

Murata Viosis a global medical device company dedicated to creating a paradigm shift in the way healthcare is delivered. Through the utilization of our internet‑of‑things medical‑grade sensors and virtual patient care services, we plan to lower the cost of healthcare and improve patient outcomes. Murata Viosis seeks qualified individuals who contribute to our vision through sound product development engineering practices and passionate sales and marketing leadership.

The Senior Healthcare IT & Cloud Operations Engineer is a hands‑on, customer‑centric role that blends hospital IT integration expertise with AWS/cloud infrastructure operations which include proactive monitoring and response to security alerts. This position will work closely with hospital IT departments and internal stakeholders. The Senior Healthcare IT & Cloud Operations Engineer leads technical deployments, maintains operational reliability, ensures audit‑ready documentation, and complies with regulated industry standards.

This position requires flexibility to support recurring early morning calls with global teams and after‑hours emergency response for customers.

Hybrid with onsite presence in Woodbury, MN.

• Install, configure, and validate Vios Monitoring Solutions within hospital networks, ensuring seamless integration with existing IT infrastructure.
• Coordinate HL7 v2 / FHIR interface connectivity and manage related certificates, firewall rules, DNS, and identity services (LDAP, Active Directory, Azure AD).
• Design, deploy, and administer Mobile Device Management (MDM) platforms (e.g., Microsoft Intune, VMware Workspace ONE) for hospital‑deployed mobile devices, including security policies, app deployment, and compliance enforcement.
• Provision, configure, and maintain secure AWS infrastructure using Infrastructure as Code (Terraform / AWS Cloud Formation) and manage AWS networking components (VPC, WAF, ALB, Security Groups).
• Monitor and respond to AWS/cloud security alerts using services such as Security Hub, Guard Duty, Cloud Trail, and Cloud Watch, configuring and tuning these services to meet compliance and improve incident response.
• Maintain strict adherence to HIPAA, FDA, ISO 13485, IEC 62304, and organizational security standards; prepare and maintain documentation suitable for audits or regulatory inspections.
• Automate operational workflows using Power Shell and Bash to improve efficiency, quality, and onboarding speed.
• Perform formal validation of software tools, automation scripts, cloud services, and third‑party software (e.g., AWS CLI, Terraform, Cloud Formation template, MDM platforms, VPN clients, monitoring agents) when used as part of regulated medical device operational workflows.
• Develop and execute tool validation protocols, maintain validation documentation, and ensure tools meet applicable regulatory and quality system requirements (FDA, ISO 13485, IEC 62304).
• Collaborate with Quality Assurance to ensure validated tools remain compliant during updates or configuration changes.

• Create and maintain implementation runbooks and site‑specific configuration documents.
• Oversee cellular SIM provisioning, troubleshooting, & usage optimization with accurate inventory tracking.
• Respond to customer emergencies, including after‑hours situations when required.
• Work effectively within hospital IT governance processes including change control, security approvals & audits.
• Perform formal validation of software tools, scripts, and cloud services used in regulated medical device workflows; collaborate with Quality Assurance to maintain compliance after updates.
• Monitor deployments against defined SLAs, uptime targets, and performance metrics.
• Participate in recurring early morning calls (7:00 AM CST, twice weekly) with international teams; adjust work hours as needed for timezone coverage and urgent customer support.
• Follow and contribute to company SOPs; maintain complete, compliant, and audit‑ready support records.
• Serve as senior technical…