Associate Vice President, Institutional Effectiveness & TechnologyCIO MnSCU Administrator

Working Title: Associate Vice President Institutional Effectiveness & Technology/CIO - MnSCU Administrator 9

Institution: Metropolitan State University

Classification

Title:

MnSCU Administrator 9

Bargaining Unit / Union: 220:
Minnesota State Administrators Plan

City: St. Paul

FLSA: Job Exempt

Full Time / Part Time: Full time

Employment Condition: Unclassified - Unlimited Academic

Salary Range: $ - $

This position is open to METRO STATE INTERNAL APPLICANTS ONLY

Reporting to the Senior Vice President for University Strategy and Operations, the Associate Vice President (AVP) of Institutional Effectiveness and Technology (IET)/Senior (Chief) Information Officer (CIO) provides university-wide leadership for innovative and strategic initiatives that increase institutional efficiency, effectiveness, and sustainability while maintaining a strong focus on service excellence. The AVP/CIO has overall responsibility for planning, budgeting, and policy formulation for the university’s information and instructional technology and data resources.

The AVP/CIO leads the IET Department teams, including Enterprise Service Management, USO Service Center, IT Service Desk, Academic Technology Services, Endpoint Technology Services, University Event Services, Integration Development Enterprise Architecture and Solutions, Enterprise Systems and Storage, Data and Information Security, and Network Technologies. As a member of the President’s Executive Cabinet, the AVP/CIO supports the strategic and operational development of the university and ensures technology data and reporting is optimized to achieve institutional goals.

The role promotes excellent customer service, effective communication, and innovative solutions that are reliable and accessible. The AVP/CIO also collaborates with staff at various university locations to deliver secure, innovative, and reliable IT services, and is responsible for hosting and supporting Minnesota State Systems technology, including the eduroam service for the university community.

• Bachelor’s degree in computer science, data analytics, business management, information systems (MIS), or a closely related field
• At least ten (10) years of professional experience in IT services, including experience in at least three of the following areas: technology support and service center operations, enterprise service management, project management, endpoint device support, administration of management data and information systems, web and application development, data center operations, network infrastructure, information security
• At least five (5) years of progressively higher-level experience in supervising and leading a team
• Budget experience that demonstrates creativity in maximizing the use of limited resources, reducing expenses, and finding additional revenue sources
• Demonstrated commitment to the mission of a federally recognized minority-serving urban-focused university
• Demonstrated record of championing equity, inclusion, and anti-racism in the workplace or community through policy review, inclusive practices, and fostering diverse perspectives
• Evidence of skill in using data for decision‑making in a complex organization
• Demonstrated commitment to ethical, collaborative, consultative, and team‑oriented leadership

• Master’s or doctoral degree in computer science, information technology/management, business administration, leadership, or a closely related field
• At least three (3) years of demonstrated experience providing IT support in higher education
• Demonstrated understanding of the higher education environment and related strategic issues
• Demonstrated understanding of the role of technology in supporting teaching and learning
• Experience in using data to support university decision‑making
• Experience in successful process improvement
• Effective communication with a variety of audiences, presenting ideas clearly and concisely while listening and responding appropriately
• History of collaborating effectively with employees, students, and internal/external colleagues, exhibiting a spirit of partnership that benefits all parties
• Ability to build and maintain…