Facility Infrastructure & Field Tech Supervisor - Systems Supervisor

Facility Infrastructure & Field Tech Supervisor - Systems Supervisor

• Job
• Location:
  
  St. Paul
• Telework Eligible:
  Yes
• Full/Part Time:
  Full-Time
• Regular/Temporary:
  Unlimited
• Who May Apply:
  Open to all qualified job seekers
• Date Posted: 01/09/2026
• Closing Date: 01/15/2026
• Hiring Agency/Seniority Unit:
  Minnesota IT Services
• Division/Unit: MNIT Network and Communications Division
• Work Shift/
  
  Work Hours:
  
  Day Shift
• Days of Work:
  Monday - Friday
• Travel Required:
  
  No
• Salary Range: $42.32 - $72.61 / hourly; $88,364 - $151,609 / annually
• Classified Status:
  Classified
• Bargaining Unit/Union: 216 - Middle Management Association/MMA
• FLSA Status:
  Exempt - Executive
• Designated in Connect 700 Program for Applicants with Disabilities:
  Yes

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well‑being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Join the 2,800+ professionals of Minnesota IT Services (MNIT) who connect Minnesotans to services that will improve their lives. This position will be part of the Enterprise Services team, which delivers a full suite of services to state agencies, boards, councils, and commissions, and many central services to local government partners.

As a Facility Infrastructure & Field Tech Supervisor you will supervise and support the Facilities Infrastructure and Field Technical Support Section, ensuring that they can effectively and efficiently build and maintain network infrastructure systems.

This position requires an employee to be onsite at 600 N Robert St, St Paul, Minnesota at least 50% of the time, with some opportunity to perform work from a telework location. Telework for Minnesota IT Services is available on a limited basis. Employees will be required to meet current telework eligibility requirements.

To qualify, candidates must clearly show all of the following qualifications in their resume.

• Four (4) years of experience supporting network technologies.
• Two (2) years of lead work or supervisory experience.
• Proven leadership of technical teams delivering enterprise network services, including coaching, performance management, and cross‑functional coordination.
• End‑to‑end network project delivery: planning, organizing, scheduling, and implementing major network upgrades/migrations across multi‑site environments.
• Experience working with core networking domains: WAN, VPN, LAN, Wireless LAN, network design, installation, monitoring, and troubleshooting.
• Vendor and contract management for network circuits (fiber/copper Ethernet), including procurement coordination, SLAs, escalation management, and participation in budgeting processes.
• Demonstrated ability to communicate clearly and effectively in a manner that facilitates mutual understanding.
• Customer‑focused approach grounded in active listening, empathy, and solution‑oriented problem‑solving to deliver positive user experiences.

• Exposure to outside/inside plant cable maintenance and management, including fiber design, splicing coordination, and plant documentation.
• Experience with advanced network services and architectures such as FTTP, DWDM, and SD‑WAN.
• Deep familiarity with TCP/IP and Ethernet services, including QoS, routing protocols (OSPF/BGP), and segmentation (VLANs/VXLAN).
• Proficiency with network management and observability tools (Solar Winds, Net Box, Splunk, Wireshark, Cisco DNA Center, Aruba Central).
• Track record of stakeholder communication at executive and customer levels briefings, status reporting, and translating technical issues into business impacts.
• Relevant certifications (CCNP/Enterprise, JNCIP, CWNA/CWNP, ITIL Foundation) or equivalent demonstrated expertise.
• Experience in public sector or large enterprise environments, including governance, standards compliance, budgeting cycles, and change management.
• Proven ability to foster team development by promoting collaboration, trust, and knowledge sharing, while empowering individuals to achieve…