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IT Support Technical Support HelpDesk/Support

Service Desk Analyst: ITIL, ServiceNow & Cloud Access

Job in Saint Paul, Ramsey County, Minnesota, 55199, USA
Listing for: Cognizant
Full Time position
Listed on 2026-01-12
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 41600 USD Yearly USD 41600.00 YEAR
Job Description & How to Apply Below
A leading technology solutions provider is seeking a Service Desk Support Analyst in Saint Paul, Minnesota. This entry-level position focuses on providing first-level technical support and customer service in enterprise IT environments. You will handle tickets in Service Now, troubleshoot Windows and Microsoft 365 issues, and manage network access concerns. Ideal candidates will have a Bachelor's degree in a related field, solid analytical skills, and a passion for learning.

Competitive salary of $41,600 plus benefits is offered. Relocation may be required.
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