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ITSM Lead: ServiceNow & ITIL Excellence

Job in Saint Paul, Ramsey County, Minnesota, 55199, USA
Listing for: City of Saint Paul
Full Time position
Listed on 2026-01-12
Job specializations:
  • IT/Tech
    IT Project Manager, IT Consultant, IT Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
A municipal technology department in Minnesota is seeking an IT Service Management Lead to enhance service delivery using the Service Now platform. The role involves leading the IT Service Center team, ensuring high-quality technology support for all city employees, and promoting a proactive customer service culture. Qualifications include a Bachelor's degree in Information Management and five years of relevant experience.

Competitive wages and a comprehensive benefits package are offered, emphasizing equity and inclusion.
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