State Medical Review Team County Liaison - Human Services Program Specialist

Overview

Working Title:

State Medical Review Team County Liaison
Job Class:
Human Services Program Specialist 2
Agency:
Human Services Dept

Location:

St. Paul
Telework Eligible:
Yes
Full/Part Time:
Full-Time
Regular/Temporary:
Unlimited

Job
Division/Unit:
Health Care Administration / Eligibility and Access
Work Shift/

Work Hours:

Day Shift / 8:00am - 4:30pm
Days of Work:
Monday - Friday

Travel Required:

No
Salary Range: $26.43 - $38.55 hourly; $55,185 - $80,492 annually
Classified Status:
Classified
Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
FLSA Status:
Nonexempt
Re-Posting:
Yes

Employer notes:
The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify.

The work you'll do is more than just a job. At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

This position was previously announced on 11/4/2025. If you already applied for this job, you do not need to reapply.

This position is eligible for telework for applicants who reside in Minnesota or in a bordering state, with supervisory approval and satisfactory performance. If you live in a state bordering Minnesota, you must live within 50 miles or less from the primary work location to be eligible for telework.

This position exists to fully evaluate, screen, and develop referrals made to the State Medical Review Team (SMRT) in accordance with program policies and procedures, as part of determining eligibility for Minnesota’s Medical Assistance ABD programs; ME-EPD, MA-TEFRA, Managed Care Exclusion, Family Support Grant (FSG), SNBC, and Home and Community-Based Waivers (BI, CAC, CADI, DD). Under general supervision, this role supports initial referral intake by reviewing cases for completeness, program alignment, and prioritization.

As a SMRT County Liaison, you'll support clients’ access to critical services, collaborate with counties and providers statewide, and contribute to an engaged, mission-driven team.

• Assess referrals for expedited status and prioritize those that meet criteria
• Develop and review SMRT referrals from county and tribal agencies to ensure that a SMRT determination is needed, that appropriate and necessary forms are requested, and that cases are directed to the appropriate work queue for further processing
• Communicate with agency partners to resolve issues involving missing or incorrect information
• Provide guidance and clarification about SMRT policies and procedures to clients, providers, and other external partners
• Support internal team operations by assisting with special projects as needed, such as system testing, documentation updates, and workflow enhancements

SMRT operates with a telework optional work schedule in accordance with MMB Policies, following onboarding and training.

There are three (3) different ways to qualify for this position and you must have the required work experiences:

• One (1) year of advance-level working experience determining eligibility for programs that may require a referral to SMRT (e.g., Medical Assistance ABD, MA-EPD, TEFRA, MA Waivers, SNBC, etc.) along with the required work experiences listed below.
• Three (3) years of working experience involving the programs for which SMRT evaluates disability (as listed above) along with the required work experiences listed below.
• A bachelor’s degree in a related field, plus two (2) years of working experience involving the programs for which SMRT evaluates disability (as listed above) and the required work experiences listed below.

Experience must demonstrate:

• Ability to provide technical assistance and coaching around the programs for which SMRT evaluates disability
• Experience working in eligibility and financial systems (e.g., METS, MAXIS, MnCHOICES)
• Experience using…