Rehab Care Specialist

Overview

Do You Have What It Takes to Join Our Team at Minnesota's Best Bronze Medal Winner in Medical Supplies? Handi Medical Supply Is a Top Workplace and We Are Looking for Talent Who Have a Strong Desire to Live out Our Mission of Enriching Lives and Serve and Consult with Our Customers as a Rehab Care Specialist. If You Have Worked in a Health Care Field, Your Skills Might Transfer Well to This Role!

Check out Our Website and See What Our Culture Is All About!

$20 - $22 per Hour plus Opportunity to Earn Commission!

• Communicate and Assist Throughout the Equipment Process with Customers, Referral Sources, Vendors, and Team Members. Including, but Not Limited to, Explaining Overall Processes, Insurance Coverage, Obtaining Required Documentation and Authorizations for Insurance Coverage in a Timely Manner and Responding to Questions or Concerns, While Coordinating Appropriate Actions in a Professional Manner and Ensuring Customer Satisfaction.
• Update and Maintain Accuracy of All Customer, Healthcare Profession, and Healthcare Location Files
• Evaluate All Completed Documentation and Authorizations to Ensure They Are Revenue Qualified According to Federal/State/Regulatory Compliance Policies and Procedures, and Best Practice, Resulting in the Production of Clean Claims and Smooth Operations Between Departments
• Schedule and Coordinate Assistive Technology Professionals (ATPs), Complex Rehab Technicians (CRTs), and Manufacturer Reps When Appropriate, for Evaluations, Delivery of Equipment, and Any Other Needed Meetings
• Ensure That Timely Follow-up Is Completed on All Work Queues and Productivity Standards Are Met

• High school diploma or equivalent
• Three-years related experience required
• Excellent interpersonal and customer service skills to naturally build strong relationships
• Excellent organizational skills and attention to detail
• Excellent time management skills with a proven ability to meet deadlines
• Experience working in a fast-paced environment with the ability to multitask without sacrificing a high level of service
• Strong analytical and problem-solving skills
• Basic understanding of health insurance

Our Mission Is to Enrich Lives with Respect, Integrity, Compassion and Excellence!

• Health
• Dental
• Vision
• Commission
• 401k plus Match
• Incentive Program
• Life Insurance
• Paid Time off
• Paid Holidays
• Long-term Disability
• Short-term Disability
• Free Parking
• Volunteer Pay
• Green Initiatives

We Are an Equal Opportunity Employer and Value Diversity at Our Company. We Do Not Discriminate on the Basis of Race, Religion, Color, National Origin, Gender, Sexual Orientation, Age, Marital Status, Veteran Status, or Disability Status.