Clinic Manager

Overview

Community Medical Services (CMS) is urgently hiring a Clinic Manager to help those suffering from addictions to opioids and other illicit substances gain access to care. By leveraging your prior supervisory experience to ensure the smooth daily operation of the clinic, you’ll provide a safe place for anyone looking to start their recovery journey with us. As part of our mission to help individuals recover from substance use disorders, you’ll thrive in a supportive, engaging, and fulfilling work environment where your contributions are valued.

• Subsidized medical, dental, and vision insurance
• Health savings account
• Short and long-term disability insurance
• Life insurance
• Paid sick, vacation, and holiday time
• 401K retirement plan with match
• Tuition and CME reimbursement up to 100%
• Employee assistance program to support your mental health and wellness
• Ongoing professional development

• Manage clinic staff: train, develop, monitor performance, and foster a communicative, positive environment where staff can do their best work.
• Collaborate with the Regional Operations Director to develop business plans for new programs and other strategic initiatives within CMS clinics.
• Develop policies and procedures for division functions; streamline processes and implement solutions to monitor performance and drive quality improvement initiatives.
• Coordinate patient services: hire, train, and guide the patient services team and supervisors; ensure appropriate coordination of care and manage patient flow at the site.
• Establish KPIs for customer service standards and model behaviors that demonstrate service excellence with a focus on patient care.
• Manage outside agency inspections and assist in plans of corrections or audits (CARF, OBHL, RHBA, state, DEA, fire, and alarm).
• Address grievances, appeals, and complaints from clients and oversight agencies in collaboration with the Clinical Coordinator.

• Must have at least one year of work experience in direct service to an individual with substance use disorder or one year of work experience in the management or administration of direct service to an individual with substance use disorder.
• Must have a baccalaureate degree or three years of work experience in administration or personnel supervision in human services.
• Must know and understand the implications of this chapter, sections 626.557 and 626.5572, and chapters 245A and 260E. Demonstration of the treatment director's knowledge must be documented in the personnel record.

Community Medical Services (CMS) is a CARF-accredited addiction treatment program providing services in the form of outpatient medication-assisted treatment and one-on-one and group counseling to those seeking help with their opioid use disorder. Headquartered in Arizona with more than 70 treatment clinics in 14 states, CMS is dedicated to meeting the challenges presented by the growing opioid epidemic in communities where treatment is lacking.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, disability status, sexual orientation, gender identity, age, protected veteran status or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.