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Behavioral Health Direct Care Support Professional

Job in Saint Paul, Ramsey County, Minnesota, 55199, USA
Listing for: The Phoenix Residence
Full Time position
Listed on 2026-02-01
Job specializations:
  • Healthcare
    Mental Health
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

POSITION PURPOSE

The Behavioral Health Direct Care Support Professional provides direct support to individuals experiencing significant mental health challenges. This person works direct care hours with individuals assigned, giving one-on-one care. This person will develop an understanding of the person's care plan through a review of all assessments and implementation of those care plans.

As a Behavioral Support Professional at The Phoenix Residence, Inc., you'll build relationships, provide person-centered, quality living experiences, and serve individuals with disabilities in need of love and care. Your goal will be to help individuals enjoy life by helping them perform their simple daily functions; meal prep, light exercise, local transportation, social interactions, and housekeeping. Your compassion and diligence as a support professional will bring joy into the lives of the clients you work with and help them feel encouraged, involved, and loved.

RESPONSIBILITIES

This position is responsible for working with individuals experiencing mental health challenges as identified by the administrative team. This person will work with these individuals to better understand their needs and develop updated strategies to be implemented by the support team.

Individual Services:

  • Performs all requirements of the Support Professional position to include:
  • Plan, perform, or assist with cares or activities with individuals according to their preference or needs, to include, but not limited to: household chores (cooking, cleaning, personal hygiene, laundry, dishes, vacuuming, fixing bed, household maintenance, etc.), community involvement, social, recreation and leisure skills, communication skills, personal safety skills, appropriate behavior.
  • Implements Positive Support Strategies contained within a person's care plan, updates and develops those strategies as appropriate, and initiates training where needed.
  • Intervention will be in compliance with the Positive Support Rule and will utilize a Person-Centered approach.
  • Documents all activities and plan adjustments in accordance with Phoenix procedures.
  • Provides direction and support for individuals with mental health diagnoses, including training for staff and acting as a liaison with behavior and mental health professionals.
  • Advocates for the needs of the individuals residing within the home.
  • Identifies and responds to individual needs in emotional and social areas; however, intervention in these areas does not fall within the meaning of psychotherapy.
  • Performs tasks which fall within Category II of infection control, which may include exposure to blood, body fluids, or tissue.
  • Safety:

  • Adheres to all safety policies and procedures, fosters awareness and actions that promote a safe living and working environment.
  • Follows established lifting and transfer guidelines. Trains others in proper lifting techniques and body mechanics.
  • Regulation Compliance:

  • Understands, implements, and complies with all policies, procedures, and philosophy of PRI; as well as all rules and regulations of licensing agencies.
  • Has working knowledge of rules and regulations including but not limited to ICF/ Regulations, Rule 245D, Rule 10, 185, Positive Support Rule, Supervised Living Facility Regulations, Life Safety Code, Food and Beverage, funding rules, and employment laws.
  • Development of Position:

  • Attends all mandatory in-services and meets annual training requirements.
  • Participates in continuing education as assigned.
  • Customer/Human Relations:

  • Communicates effectively with individuals, staff, supervisors, families, interdisciplinary team members, and other customers verbally and in writing.
  • Displays cooperative, supportive, and positive conduct and presents self as an effective role model in representing The Phoenix Residence.
  • Adheres to PRI Guiding Principles of Person Centeredness, Teamwork, and Professionalism by maintaining confidentiality, having a positive attitude, treating others with respect, being flexible, accepting responsibility, and utilizing open and effective communication.
  • This position will assume additional responsibilities as requested.

    QUALIFICATIONS:

  • High School Diploma Required.
  • Certif…
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