Training Specialist - Human Services Program Representative

Overview

The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify.

The work you ll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Note:

This posting may be used to fill multiple openings.

This position is eligible for telework for applicants who reside in Minnesota or in a bordering state, with supervisory approval and satisfactory performance. If you live in a state bordering Minnesota, you must live within 50 miles or less from the primary work location to be eligible for telework.

• Job
• Location:
  
  St. Paul
• Telework Eligible:
  Yes
• Full/Part Time:
  Full-Time
• Regular/Temporary:
  Unlimited
• Who May Apply:
  Open to all qualified job seekers
• Date Posted: 01/16/2026
• Closing Date: 01/23/2026
• Hiring Agency/Seniority Unit:
  Human Services Dept / MAPE DHS Central Office
• Division/Unit:
  Health Care Administration / Eligibility and Operations - County Rel & Training
• Work Shift/
  
  Work Hours:
  
  Day Shift / Varies
• Days of Work:
  Monday - Friday
• Travel Required:
  
  No
• Salary Range: $29.25 - $42.94 / hourly; $61,074 - $89,658 / annually
• Classified Status:
  Classified
• Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
• FLSA Status:
  Nonexempt
• Designated in Connect 700 Program for Applicants with Disabilities:
  Yes

The Training Specialist exists as a member of the Health Care Eligibility and Operations (HCEO) Education Team, to design, develop, deliver, implement and maintain health care training related to policy, procedures, and the eligibility systems currently used by the Department of Human Services (DHS) for health care.

• Responsible for design, development, implementation, delivery and maintenance of training activities, using both technology-based and classroom methodologies.
• Responsible to draft and update system procedures, and assist with regular review and maintenance of the system procedure manual.
• Represent Health Care Eligibility and Operations (HCEO) on Minnesota IT Services (MN-IT) projects to develop business requirements, draft system procedures and processes, and participate in the development of project deliverables through implementation.

• Two (2) years professional experience advising and determining eligibility for participants in public assistance or health care programs.
• Experience providing training, facilitating group presentations or similar audience based demonstrations.
• Knowledge of Minnesota Eligibility Technology System (METS) and Maxis.
• Bachelor’s degree or higher in public administration, psychology, social work, public health, education or related field may substitute for one (1) year of professional experience.

• Experience working in the Minnesota Eligibility Technology System (METS) and Maxis.
• Technical writing skills to write clear and easy-to understand instructional documents.
• Project management skills with the ability to multi-task and advance activities through-out the project timeline, as well as set goals and timelines, organize project workflows with others and monitor and evaluate accomplishments.
• Strong communication skills with a demonstrated ability to communicate complex concepts clearly and concisely.
• Strong interpersonal skills to work effectively with a variety of people in various contexts.
• Creatively problem-solve and recommend best practice solutions to meet business needs.
• Variety of experiences working effectively with others from different backgrounds and cultures.

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

REFERENCE/BACKGROUND CHECKS - The Department of Human…