Document Review Associate - Trailing Documents

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever‑growing range of opportunities to discover what makes you thrive at every stage of your career.

Try new things, learn new skills and discover what you excel at—all from Day One.

The Document Review Associate performs routine and/or repetitive clerical functions according to standard procedures or instructions. Responsible for researching various issues and reporting exceptions Corporate Trust clients to ensure client satisfaction, quality control, and compliance with custodial agreements. Reviews physical and/or digital loan (or collateral) documents, works on document or collateral review projects, and potentially assists with team training, quality control (QC) reviews.

• Review private, commercial, and agency mortgage loan trailing documents—both physical and electronic—against the appropriate agency and/or customer checklists.
• Take the lead on or support research projects, team quality control (QC) reviews, and the evaluation of reinstatements or initial certifications.
• Assist as needed with trailing document reviews on Tungsten Total Agility (TTA), clearing document exceptions, and maintaining the document review tracker.

Work Location: 1133 Rankin St., St. Paul, MN 55116

• Associate's degree, or equivalent work experience
• Three or more years of related experience
• Physical requirements (with or without reasonable accommodation):
  Ability to push, pull, and/or lift 20-30lbs; sit and/or stand for long periods; able to bend or squat; willingness to climb step ladders up to 10 feet high

• Thorough knowledge of general office procedures and clerical skills
• Basic reading, writing, and mathematical skills
• Ability to collect, organize, and prioritize information
• Well‑developed customer service skills
• Effective verbal and written communication skills
  
  Ability to complete repetitive tasks daily and meet production goals, including deadlines
• Strong attention to detail and time management skills, specifically with collecting, organizing, and sorting letters and numbers
• Proficient computer navigation skills using a variety of software packages including Microsoft Office applications

This role requires working from a U.S. Bank location five (5) days per week.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That’s why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short‑term and long‑term disability
• Pregnancy disability and parental leave
• 401(k) and employer‑funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

U.S. Bank participates in the U.S. Department of Homeland Security E‑Verify program in all facilities located in the United States and certain U.S. territories. The E‑Verify program is an Internet‑based employment eligibility verification system…