Engagement Coordinator

Who are we?

At Voyageur Outward Bound School, we believe in the potential of every individual. We believe when people discover strength of character, an aptitude for leadership and a desire to serve, it has a positive impact on their lives and the lives of those around them. And that discovery has the power to make the world a better place.

Voyageur Outward Bound School is an equal opportunity employer and actively seeks staff as diverse as the communities it serves. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Outward Bound has a zero-tolerance policy for incidents of child abuse and neglect. Protecting our minor students against abuse and neglect is of the highest priority.

Studies have shown that women and people of color may be less likely to apply for jobs unless they meet every one of the qualifications listed. We are most interested in finding the best candidate for the job. We would encourage any interested applicant to apply, even if you don’t meet every one of our qualifications listed.

The Engagement Coordinator is a new role created to support the Twin Cities program by strengthening connections with partners, schools, families, and other key stakeholders to increase attendance, fill rates, and overall community presence. This position will manage administrative tasks related to partner and family communications, conduct in-person outreach and school visits to prepare students for upcoming programs, and build lasting relationships that support enrollment efforts.

The Engagement Coordinator will work closely with Student Services to coordinate and streamline student enrollment processes. With a 2026 goal of increasing attendance by 20%, this role will be a critical driver of our outreach and growth strategy.

• Collaborate with Student Services and program team to develop and implement both short- and long-term engagement strategies to improve student attendance and enrollment outcomes.
• Plan and attend enrollment events.
• Represent VOBS professionally while supporting partners, schools, students, and families in preparing for programs.

• Utilize and follow established Student Services systems for data tracking and communication, including Salesforce partner portals, attendance monitoring, and enrollment tracking.
• Coordinate all pre- and post-program communications with partner coordinators, including:
• Confirming site locations, schedules, and meeting details.
• Providing pre-program outreach to coordinators 2–4 weeks prior to program start dates.
• Sharing timely updates with students and families to ensure program preparedness.
• Conduct school visits the week prior to programs to connect with students and staff.
• Gather, organize, and review post-program documentation and materials.
• Send post-program follow-up communications to partner coordinators, students, and families.
• Upload program photos to the course website following each program week.
• Create and distribute INSIGHT Outward Bound Outcomes Survey Impact Reports to partners at the end of the season.

• Collaborate with the Twin Cities Program Management Team and Partnership Manager to support partner and participant preparation for expeditions.
• Conduct pre-expedition outreach activities, including:
• School or partner site visits and workshops.
• Participating in informational Zoom sessions for families and students.
• Create and share Expedition Outward Bound Outcomes Survey Impact Reports with partners at the end of the season.

• Collaborate with Student Services to maintain internal tracking systems supporting consistent and effective external communications.
• Build and sustain relationships with current and prospective partners through regular engagement and community presence.
• Develop and maintain an annual engagement calendar to guide outreach and events.
• Attend monthly community and school events to increase awareness of VOBS programs.
• Host community-based events for participating partners and families.
• Partner with the Development Team to support engagement events that connect students, families, donors, alumni, and the broader VOBS community.

• Collaboration
  - Ability to work with people from diverse backgrounds to effectively meet shared objectives, while encouraging the open expression of a diversity of ideas and opinions.
• Communication
  - Ability to clearly convey ideas, facts and information in a variety of settings using different mediums, while encouraging the open expression of a diversity of ideas and opinions.
• Instills Trust
  - The ability to gain the confidence and trust of people from varying backgrounds and lived experiences through honesty, integrity,…