Hotel Front Desk​/Guest Service Rep

Overview

Position
:
Guest Service Representative / Front Desk

Starting Salary Range
: $17.00-$18.00/hour or more based on experience.

Wage Increases
:
New hires can earn wage increases at 30, 60, 90 days & 6 months.

Employment Type
:
Full-Time

Shift
:
Friday & Saturday 3pm-11pm required with varying evening and morning shifts during the week. Previous Fosse/Marriot experience preferred

Final date to receive applications
:
February 7, 2026

Lee abajo para ver en español.

• Serve as the first point of contact for our guests, creating a positive and welcoming experience.
• Greet and assist guests during check-in and check-out, ensuring smooth service with a friendly attitude.
• Handle guest requests, inquiries, and reservations with professionalism and attention to detail.
• Communicate with Housekeeping, Maintenance, and Sales teams to ensure seamless operations.
• Manage daily front desk duties, including payments, room assignments, and resolving any guest issues.

• A friendly, positive attitude with strong customer service skills.
• Ability to multitask and work well in a fast-paced environment.
• Strong communication skills and a professional approach to solving guest concerns.
• Basic computer skills and the ability to stand for extended periods.
• Prior hotel or customer service experience is a plus, but we are happy to train the right candidate!

• We offer team culture, training and growth, and employee recognition.
• Paid vacation, sick, bereavement, & jury duty; holidays paid at time & 1/2 when worked.
• Travel with hotel room discounts; teammate referral bonuses; paid time off to volunteer;
  Employee Assistance Program with mental health resources.
• Additional benefits for full-time teammates: affordable health, dental, & vision plans; low-cost accident, critical illness, & hospital coverage; flexible spending plans; 401(k) retirement plans with company contribution.

Additional

Note:

This description preserves the original job information and context without translation. It includes English and Spanish text as provided and removes non-essential boilerplate while keeping legally required EEO statements where applicable.

¿ Disfrutas la hospitalidad y asegurarte de que cada huésped se sienta bienvenido y atendido? Buscamos un Representante de Servicio al Cliente para unirse a nuestro equipo de Recepción. Ofrecemos cultura de equipo, capacitación, beneficios para todos los empleados y beneficios adicionales para tiempo completo. Aplicar hoy. Administramos un portafolio galardonado de hoteles Hilton y Marriott en los EE. UU. y esperamos darte la bienvenida.

En Raymond Management Company, el respeto es la base de nuestra cultura. Valoramos la diversidad y el bienestar de cada persona.