Business Operations Support Specialist - Management Analyst

Business Operations Support Specialist - Management Analyst 2

The Minnesota Department of Employment and Economic Development (DEED) is the State of Minnesota's principal economic development agency. DEED’s mission is simple: to empower the growth of the Minnesota economy, for everyone.

We are driven to find talented and innovative public servants, motivated by the opportunity to serve businesses, people, and the greater good. At DEED you will join a diverse team, inspired by challenging work and united by shared values that guide our work every day. At DEED we live our values by; focusing on the customer, communicating early and often, seeking solutions, creating inclusion, encouraging new ideas, and being gracious.

DEED is a Beyond the Yellow Ribbon agency and committed to proactively supporting service-members, veterans, and military families. DEED offers great employment opportunities with a meaningful mission to truly make a difference in the lives of those under our care and for those in communities throughout Minnesota.

Working Title:
Business Operations Support Specialist
Job Class:
Management Analyst 2
Agency:
Department of Employment and Economic Development

• Job : 92701
• Location
  :
  St. Paul
• Full/Part Time
  :
  Full-Time
• Regular/Temporary
  :
  Unlimited
• Who May Apply
  :
  This vacancy is open for bids and for all qualified job seekers simultaneously.
• Date Posted
  : 03/10/2026
• Closing Date
  : 03/16/2026
• Hiring Agency/Seniority Unit
  :
  Department of Employment and Economic Development / MAPE
• Division/Unit
  :
  Commissioner's Office / Facilities and Admin Services
• Work Shift/Work Hours
  :
  Day Shift
• Days of Work
  :
  Monday - Friday
• Travel Required
  :
  No
• Salary Range: $25.67 - $37.26 / hourly; $53,598 - $77,798 / annually
• Classified Status
  :
  Classified
• Bargaining Unit/Union
  : 214 - Minnesota Association of Professional Employees / MAPE

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Under limited supervision, the Business Operations Support Specialist provides advanced organizational, administrative, and basic security support within DEED's central office. The position supports day-to-day business operations and office management functions, applying specialized knowledge of program processes, policies, and procedures.

As a central point of communication for the agency, this role facilitates information flow among leadership, employees, visitors, vendors, and other customers, and performs a wide range of organizational, operational, administrative, and building access-related responsibilities for the division and other program areas.

Work assignments vary from well-defined tasks to complex projects requiring analysis and creative problem-solving to ensure consistency with division standards. The position also contributes to improving work processes, streamlining workflows, enhancing communication, and ensuring overall operational efficiency.

Customer service, accuracy, situational awareness, and the ability to support a safe and secure office environment are critical performance expectations for this role.

This position will be based out of the St. Paul office. This posting may be used to fill multiple positions.

Please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held. Only applicants whose resumes clearly demonstrate fulfillment of each of these minimum qualifications will be considered for this position.

One (1) year
* of experience providing customer service, communicating with customers and staff, and performing advanced organizational and administrative work, including responsibilities in environments requiring security awareness or controlled-access procedures.

Applicants that meet the above minimum qualification will be further evaluated on the following:

• Skill in interpersonal communication sufficient to provide courteous and accurate information, convey details professionally, and prepare clear incident reports and log documentation.
• Ability to organize, prioritize, and complete work accurately while managing multiple deadlines, identifying problems, and evaluating effective solutions.
• Experience in document and records management, including maintaining electronic and paper files in compliance with state and federal retention requirements.
• Skill in Microsoft Office Suites (Outlook, Word, Excel, Teams, PowerPoint, SharePoint) or similar software.
• Knowledge of building security and safety operations, including security cameras, electronic access systems, emergency preparedness, and incident-response procedures.
• Ability to follow instructions, respond quickly and…