Assistant Property Manager, Winds Fund

Assistant Property Manager, High Winds Fund

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Overview

The Assistant Property Manager supports the daily operations of the department by handling a wide variety of tasks. Some examples of administrative focused tasks include processing bills, document organization, email management, generating reports and social media monitoring. Some examples of Property Maintenance focused tasks may include receiving work orders, troubleshooting repairs, apartment turnover, light cleaning, and following up with contractors and service people.

Also assists in community engagement, coordinating communications, and supporting the planning of meetings and events.

This position requires the employee to be available outside of typical business hours to address occasional urgent property management matters in addition to working typical onsite business hours (8:30am-5:00pm) Monday through Friday with room for flexibility.

About The Department

The High Winds Fund is the Department of Macalester that is responsible for the off‑campus real estate owned by the College and for community relations work in the immediate neighborhood around campus. The properties include residential homes and apartment buildings as well as several commercial buildings with a variety of retail, service and restaurant tenants. The office currently consists of a Director and a Property Manager.

This position will report to the Director. The High Winds Fund operates separately from but partners with and supports the work of other Departments within Macalester, including our Facilities team. The High Winds Fund Director reports to the SVP of Administration and Finance and is also governed by a Committee of the Board of Trustees of the College.

Responsibilities

• Manage and respond to or delegate department email
• Process rent payments and invoices, including utility bills. Track expenses and trends
• Organize physical and electronic documentation
• Receive and troubleshoot work orders from residential and commercial tenants; track completion and repetitive issues
• Complete small improvement projects like changing a faucet, hanging blinds, patching and painting drywall or plaster, replacing a light fixture, etc
• Assist Director with proactively identifying maintenance needs and capital projects
• Assist with summer residential turnover process including maintenance and some painting and cleaning where necessary as well as coordinating contractor work
• Assist in managing routine service contractors such as grounds, pest control, fire safety, etc.
• Provide on‑call emergency response in rotating schedule
• Manage the department tools, maintenance supplies and equipment in an organized way
• Assist with community engagement work, coordinating neighborhood communication, setting up meetings and events, etc.
• Participate in department and college activities
• Complete other responsibilities as assigned

Qualifications

• Show a strong interest in property management
• General understanding of property construction and terminology, including electrical, plumbing and HVAC
• Proficient with modern office software and information systems including Google applications or equivalent
• Curious and interested in analyzing trends to help find and define solutions
• Ability to organize, prioritize, have strong attention to detail, and to work independently a majority of the time
• Willing to tackle a broad range of tasks
• Excellent customer service and interpersonal skills to promote and maintain good relationships with tenants, contractors, partners, etc
• Ability to remain calm under pressure and respond quickly and appropriately to difficult questions in stressful situations
• Ability to maintain confidentiality with information, and communications
• Understanding of basic accounting and able to create and follow a budget for a project
• Strong communication skills including writing and talking on the phone
• May assist in managing student workers
• Ability to use basic hand tools in a safe manner
• 3-5 years of work experience required
• Property Management or Property Maintenance or similar experience is strongly preferred

Compensation

The hourly wage for this position will be $25.12 to $26.27 per…