Block Advisors Receptionist

About H&R Block

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence for our clients, associates, and communities. We foster a high‑performing, connected culture where everyone feels they belong.

This seasonal role focuses on wowing clients now and in the future, building relationships, and ensuring client needs are met across in‑person, phone, and virtual interactions.

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best‑suited tax professional.
• Schedule clients per their preferences.
• Ensure all client needs are met during service, both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or in multiple locations.
• Sales/marketing experience.
• Experience working in a fast‑paced environment.
• Previous customer service experience.
• Ability to multi‑task.
• Strong organizational and time‑management skills.
• Computer proficiency with Microsoft Office.

• Employee Assistance Program with Health Advocate.
• Wellbeing program, Better You, to help build healthy habits.
• Neurodiversity and caregiver support.
• Various discounts on everyday items and services.
• Medical coverage, 401(k) retirement plan and Employee Stock Purchase Plan (additional eligibility requirements).

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

$11.00 - $27.00/hr.

• Seniority level:
  Not Applicable
• Employment type:
  
  Full‑time
• Job function:
  Administrative
• Industry: Retail
• Location:
  
  St Paul, MN