Case Worker

Overview

Guardian Angel Settlement Association (GASA) is a nonprofit organization established in 1859, serving under-resourced individuals and families in the St. Louis area. We provide a range of social stability services, crisis intervention, family support, and a high-quality Early Head Start program, helping clients achieve long-term self-sufficiency and improved well-being.

The Case Worker is responsible for providing direct services, support, and advocacy to clients and families participating in GASA’s programs. This includes intake and assessment, developing individualized service plans, connecting clients with internal and external resources, documenting progress, and supporting program goals. The Case Worker plays a critical role in fostering positive outcomes for individuals and families by delivering trauma-informed, client-centered services in alignment with agency values.

• Conduct client intakes, needs assessments, and eligibility screenings.
• Develop, implement, and monitor individualized service or family partnership plans.
• Provide case management, referrals, and advocacy for clients accessing housing, employment, food assistance, childcare, health services, and more.
• Coordinate with internal departments (including Early Head Start) and community partners to ensure wraparound support.
• Maintain timely, accurate, and confidential documentation in compliance with agency, funding, and licensing requirements.
• Conduct home visits and/or offsite appointments as needed to support client engagement and goal progression.
• Assist clients in navigating crises including homelessness, domestic violence, or food insecurity, and develop appropriate safety and resource plans.
• Support data collection and reporting requirements for grants and funding sources.
• Attend staff meetings, training sessions, and community events as required.
• Uphold GASA’s mission, values, and commitment to equity and cultural responsiveness in all interactions.

• Associate’s or Bachelor’s Degree in Social Work, Human Services, Psychology, or related field preferred.
• At least 1–2 years of experience in case management or related human services role.
• Knowledge of community resources, public benefits systems, and trauma-informed care principles.
• Excellent communication, organizational, and problem-solving skills.
• Ability to work independently and as part of a collaborative, multidisciplinary team.
• Proficiency with Microsoft Office Suite and data entry systems.
• Must pass background checks, fingerprinting, and have a valid driver’s license and reliable transportation.
• Bilingual (English/Spanish) preferred but not required.

Guardian Angel Settlement Association is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and clients.

• Work is typically performed in a combination of office, client home, and community settings.
• Some evening or weekend hours may be required to meet client needs.
• Must be able to sit, stand, and walk for extended periods; lift up to 25 pounds occasionally.