Field Service Technician

Field Service Technician with Well Known Industry Leader / $25-$30 an hour depending on Experience /
Excellent Benefits and Room for Growth

Salary $25 - $30 per hour

A Bit

About Us:

The Field Service Technician is a critical member of the Service Operations team, responsible for delivering high-quality installation, maintenance, and repair services for food processing, production, holding, and serving equipment. This role requires frequent travel to customer sites, strong technical expertise, and a customer-first mindset. Technicians are expected to respond promptly to service needs, troubleshoot efficiently, and maintain a high standard of professionalism.

Why join us?

• $25-$30 an hour based on Experience
• Room for Growth
• Travel Compensation

• Deliver a consistently customer-centric service experience
• Respond to service dispatches within established response time frames
• Accurately document travel time, labor hours, parts usage, service notes, and customer signatures using digital devices
• Follow all company and customer documentation standards and SOPs
• Communicate clearly with customers regarding findings, repairs, and follow-up needs
• Diagnose and repair equipment using mechanical, electrical, refrigeration, and HVAC skills
• Maintain vehicle parts inventory with 90% cycle count accuracy
• Support troubleshooting efforts both remotely and on-site
• Perform in-shop repairs when assigned
• Participate in company-sponsored technical training and development programs
• Maintain company vehicles to cleanliness, safety, and stocking standards
• Participate in cycle counts, inventory transfers, and annual inventory reviews
• Rotate through on-call schedules for after-hours and emergency service
• Work overtime as needed to meet customer and service demands
• Perform effectively in fast-paced, high-stress, and occasionally soiled environments

• High School diploma or GED required; technical or trade training strongly preferred
• HVAC knowledge required;
  Universal EPA Certification strongly preferred
• Strong mechanical, electrical, and technical aptitude
• Experience using digital multimeters and mobile technology for service documentation
• Working knowledge of refrigeration systems, including condensers, evaporators, and compressors
• Ability to service and maintain hot-side equipment ovens, fryers, fryers, holding equipment
• Coldside equipment batch freezers, gelato machines, refrigeration systems
• Detail-oriented with strong troubleshooting and problem-solving skills
• Strong communication skills; able to explain technical issues to non-technical customers
• Ability to lift up to 50 lbs, bend, stand, climb ladders, and work in varied physical conditions
• Valid driver’s license with a clean driving record
• Ability to pass pre-employment drug screening and background checks

• Intermittent overnight travel required based on workload
• Must maintain confidentiality of customer and company information
• Expected to support company goals, policies, and service excellence standards at all times

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories.

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