Security Officer-Swings

Job Description

Under general supervision, provide security and protection of Horseshoe St. Louis Casino; including money transactions, public relations, performing command center functions, assisting guests/customers and employees, as needed and maintaining order.

• Warn persons of rule infractions or violations, and apprehend or evict violators from premises when necessary.
• Assist sick or injured guest and team members, provides first aid, including CPR when necessary, request EMS as needed.
• Assist Games and Slots department in removing drop boxes. Perform fills, credits, exchanges and marker transfers when assigned, and following the required procedures.
• Report unsafe or hazardous conditions.
• Assist guest and team members on directions and proper procedures.
• Check identification to ensure guests are over the age of 21.
• Drive company vehicles to transport individuals to specified locations or to patrol company property.
• Monitor and authorize entrance and departure of team members, visitors, and other persons to guard against theft and maintain security of premises.
• Write incident reports of daily activities and irregularities such as accidents, equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences. Obtain witness statements when necessary.
• Circulate among visitors, guest and team members to preserve order and protect property. Answer alarms and investigate disturbances.
• Perform other duties as assigned by management.

• Must be at least 21 years of age.
• Must have a valid driver’s license.
• Must be able to effectively communicate in English both orally and written.
• Must be able to obtain and maintain a valid gaming license.
• Ability to be physically mobile, and stand/walk for 8 to 12‑hour shifts.
• Excellent guest service and communication skills.
• Must be able to work in areas containing dust, secondhand smoke, varying noise and temperature levels, lighting, vibrations, crowds and air quality.
• Must present a professional appearance and demeanor at all times.
• Regular and punctual attendance is required.

• Entry level

• Full-time

• Other, Information Technology, and Management

• Hospitality