Inside Sales Development Consultant -Midland
Listed on 2026-02-02
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Sales
Business Development, Customer Success Mgr./ CSM
Inside Sales Development Consultant - Midland •
Essilor Luxottica
3 days ago – among the first 25 applicants.
Total Rewards:
Benefits/Incentive Information
We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer stakeholders in over 150 countries access to a global platform of high‑quality vision care products: the Essilor brand (Varilux, Crizal, Eyezen, Stellest, Transitions), iconic brands such as Ray‑Ban, Oakley, Persol, Oliver Peoples, and a network that delivers high‑quality vision care and best‑in‑class shopping experiences via Sunglass Hut, Lens Crafters, Target Optical, and leading e‑commerce platforms.
Our unique business model and relentless pursuit of operational excellence ensure that consumers everywhere have access to products. We manage a global supply chain with cutting‑edge technology, centralizing frames and a capillary network for lens finishing and prescription laboratories. In our dynamic, technology‑driven environment, our people pioneer new solutions.
The Inside Sales Development Consultant (ISDC) partners closely with the Sales Director, Marketing, and Account Executives to achieve sales goals and support customer needs. The role focuses on direct individual sales contribution and sales support for the outside sales team, driving new customer acquisition, expanding business within existing ECP accounts, and strengthening customer loyalty through product education, marketing programs, and service excellence.
The ISDC builds strong virtual relationships with Account Executives, Brand Specialists, and Lab Customer Service teams to ensure seamless customer engagement. The ISDC consistently achieves monthly sales objectives while providing responsive, solutions‑focused support to customers. Collaboration with the Sales Director and Marketing Manager ensures alignment of sales strategy, customer needs, and business priorities.
- Prospects, qualifies, and supports acquisition of new customers.
- Delivers virtual product trainings, educational presentations, and managed care sessions tailored to account needs.
- Partners with Specialists to support branded product growth and drive engagement in strategic initiatives.
- Reviews business plans and customer insights with the Sales Director to refine sales strategy and call schedules.
- Works closely with lab partners to identify account opportunities and adjust business plans.
- Positions Essilor premium branded products, programs, and services to address customer needs.
- Utilizes sales tools (e.g., SFDC, QLIK, PFM) to manage accounts and track activities.
- Applies a consultative selling approach to support short‑term sales and long‑term business development.
- Tailors communication and engagement style to different customer profiles and business models.
- Proactively identifies and resolves customer issues in partnership with lab and internal teams.
- Attends to Outside Sales Team customer needs to achieve overall customer satisfaction.
- Participates in virtual district meetings, 1:1 coaching sessions, and ongoing professional development.
- Completes assignments and deliverables from management in a timely manner.
- Bachelor’s degree
- Ability to work independently and collaboratively
- Strong computer, communication, and presentation skills
- Customer service orientation
- 1–4 years of inside or remote sales experience
- Customer service or client relationship experience
Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first‑class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
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