Director of Retail - Enterprise Center

Levy Sector

** LOCATION** :  
** Enterprise Center
** is an 18,096-seat arena located in downtown St. Louis, Missouri. Enterprise Center is the home of the St. Louis Blues of the National Hockey League, but it is also used for other functions, such as NCAA basketball, NCAA hockey, concerts, professional wrestling and more.

Different perspectives make us better. We're committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.

** About Levy*
* The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy's diverse portfolio includes award-winning restaurants;

iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.

** Job Summary*
* Rank + Rally, the retail subsidiary of Levy, is an incredible team of experienced retailers that currently partner with some of the most prestigious and recognizable brands in sports and entertainment. Our dedicated team members have done amazing work building and growing the brands of our partners to create remarkable retail experiences for our guests.

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* Job Description:

** The Director of Retail develops and reviews standard operating procedures, policies and operational guidelines to ensure customer satisfaction and employee productivity across the market, and complete management of training/development and education of retail staff in all retail locations. This individual will exercise significant authority over inventory management to ensure proper distribution levels and the satisfaction of monthly sales objectives for all company retail locations.

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* Key Responsibilities:

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* + Drive financial profitability through department reporting, yearly budgeting, as well as monitoring daily spends.

+ Oversee purchasing of merchandise for retail operation with attention to product mix, responsible inventory levels, and turnover.

+ Build and maintain strong relationships with vendors, partners, colleagues, and guests. Be receptive to feedback and coaching from different outlets.

+ Able to create and execute marketing initiative and directives in-venue, e-commerce, and within the market. Direct team to plan and execute off-site events or incremental locations.

+ Drive e-commerce sales, marketing, inventory availability, creative, analytics, and customer service. Remain flexible on current trends and creativity to adjust plans in a moment's notice.

+ Recruit, hire, train, and teach direct management reports as well as hourly associates. Construct a strong team based on personal strengths and abilities while keeping everyone accountable for job responsibilities and roles.

+ Hold strong attention to detail, ability to problem solve, openness to collaborate and communicate, build positive culture, as well as a driven attitude to all aspects of the position.

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* Experience:

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* + Prior sales and/or retail professional work experience preferred

+ Availability to work extended shifts of 10 hours or more as business dictates. Must have flexible schedule to work nights, weekends, and holidays.

+ Proficient in computer services such as Microsoft Office, with capability and willingness to learn internal retail and technology systems.

+ Strong leadership skills with the ability to coach, mentor, and motivate staff and sales service team.

+ Minimum 5-8 years experience in retail, hospitality, or related field.

+ 3-5 years of inventory and P&L management experience required.

+ Able to communicate effectively with internal teams, clients, and guests.

+ Able to keep clients informed of all retail-related initiatives and concerns.

+ English reading, writing, math, and computer skills required.

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Experience with hardlines and softlines of merchandise.

+ E-commerce experience is preferred but not required.

+ Buying experience is preferred but not required.

Rank + Rally reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. Rank + Rally may require an employee to perform duties outside his/her normal description.

** Curious about Life at Levy? Check it out:
Levy Culture ()*
* Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification…