Grocery Clerk​/Ruler

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Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Embrace the Customer 1st strategy and encourage team members to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Essential Job Functions:

• Process customer transactions quickly, accurately, and efficiently using the Point of Sale system; handle various tenders such as cash, checks, credit, debit, SNAP EBT, Offline SNAP EBT, WIC, loyalty offers, coupons, and checkout procedures according to company policy.
• Rotate all merchandise according to code dating policies and check product quality for freshness; review sell-by dates and take appropriate action.
• Promote trust and respect among team members.
• Create a welcoming environment for customers by answering questions about products.
• Maintain knowledge of products sold and respond to customer inquiries with suggestions.
• Greet, engage, and assist customers.
• Inform customers of grocery specials.
• Order, label, stock, and inventory merchandise.
• Report discrepancies in product ordering, shipping, and pricing to management.
• Adhere to company limits on cash shortages/overages and work to control loss.
• Follow guidelines on restricted sale items (e.g., Alcohol, Tobacco, Fireworks).
• Stay current with ads and promotions.
• Follow all food safety regulations and maintain proper temperatures and logs.
• Reinforce safety procedures and report unsafe conditions.
• Inspect equipment and report repairs needed.
• Notify management of accidents.
• Comply with laws and company policies.
• Perform physical tasks such as standing, lifting, pushing, pulling, bending, and climbing.
• Work cooperatively in a high-paced environment and manage conflicts professionally.
• Act with honesty and integrity in handling customer and business information.
• Follow directions and seek assistance when needed.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodation.

Minimum Position Qualifications:

• Basic math skills.
• Ability to complete cashier training.
• Memorize produce and sale items.
• Effective communication and reading skills.
• Must be 18 or older.

Desired Previous Job Experience:

• Customer service experience.
• Retail experience.

Based in the Midwest, Ruler Foods merged with The Kroger Company in 1999. We serve customers in 48 stores across Indiana, Illinois, Missouri, Tennessee, Kentucky, and Ohio. As part of Kroger, we are committed to diversity, innovation, and creating positive experiences for our customers and employees.

We offer comprehensive benefits including healthcare, flexible scheduling, counseling, associate discounts, tuition reimbursement, and growth opportunities. For more details, visit our Benefits Page.