Retail Keyholder; St. Louis Galleria - St. Louis, MO

Retail Keyholder, Savage X Fenty (St. Louis Galleria - St. Louis, MO)

Savage X Fenty is currently seeking a driven and passionate Retail Keyholder to join our team at the St. Louis Galleria. You will support Store Leadership in building a fearless, confident, and inclusive team, upholding our values and culture as we expand our first‑human‑experience locations.

• Maintain an inclusive store culture that reflects our values and brand ethos, fostering engaged sales advisors and outstanding customer experiences.
• Partner with Store Leaders to deliver a dynamic and meaningful customer journey supported by impactful visuals and technology.
• Achieve KPI targets, budgets, and objectives by driving a culture of accountability.
• Address business opportunities, risks, and roadblocks with urgency and a growth mindset, collaborating with cross‑functional teams.
• Actively engage guests and VIP members, providing an experience centered around body positivity, product knowledge, and authenticity.
• Provide training and immediate feedback to store team on the customer service model, performance expectations, and operational standards.
• Collaborate with Store Leader to inspire sales advisors to achieve individual and team performance targets.
• Maintain visual merchandising standards by coaching and training staff on VM guides and floorset expectations.
• Serve as a resource for general product knowledge, operational compliance, and global communication.
• Meet and maintain personal performance targets.

• Retail experience: 1–2 years in a high‑volume retail environment.
• Excellent verbal, written, and interpersonal communication skills; ability to convey vision and purpose clearly.
• Leadership ability through ambiguity and juggling multiple initiatives.
• Tech‑savvy or comfortable with technology as part of daily responsibilities.
• Strong organizational skills, urgency, time‑management, and attention to detail.
• Self‑directed, highly motivated, and solution‑oriented.
• Flexible schedule; work hours based on business needs.
• Must be 18 years of age or older.

Savage X Inc. is an equal‑opportunity employer. We recruit, employ, compensate, develop, and promote regardless of race, national origin, religion, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, and other protected status as required by applicable law. We champion a vibrant workplace culture that thrives on diversity and does not tolerate discrimination or harassment. Applicants are encouraged to apply even if they do not meet all qualifications.