Retail MIT Metro IL​/North

Retail MIT Metro IL / North County –
MERS / Goodwill

MERS Goodwill Industries seeks an energetic, self‑motivated Retail Manager to lead operations at our North County store. The ideal candidate supports our mission of "Changing Lives Through the Power of Work!" and embodies our core values of diversity, integrity, passion, professionalism, respect, and responsibility.

Position Type:
Hourly Full‑Time
• Travel: 50%
• Hourly Rate: $24.00
• Monthly Bonus: up to $500.00

Qualifications

• High School Diploma/GED required; bachelor’s degree preferred.
• At least 3 years of Retail, Warehouse, or Logistics Management experience.
• Valid Missouri or Illinois driver’s license and insurance.
• Excellent interpersonal and communication skills, including customer service and conflict resolution.
• Strong leadership skills – quality decision‑making, goal setting, problem solving, and employee accountability.
• Comfortable using workplace technology such as registers, scheduling, and inventory management software.

Primary Duties & Responsibilities

• Oversee store operations, resources, and budgets to meet or exceed goals.
• Model core values to cultivate a culture of safety, ethics, and quality.
• Supervise, direct, and train staff to perform essential functions.
• Deliver superior customer service to retain customers and resolve issues quickly.
• Coach employees on performance, including discipline through termination when necessary.
• Exercise independent judgment in daily task assignments.
• Identify and recommend high‑performance employees for advancement.
• Safeguard company property and personal information; report theft or misconduct.
• Adhere to and enforce all agency policies and MERS Goodwill values.
• Maintain efficient staffing and payroll accuracy.
• Implement process improvements to eliminate waste.
• Maintain a professional appearance in accordance with the dress code.
• Complete the Leadership Development Cohort Program.
• Perform other assigned duties.

Benefits

• Monthly Bonus up to $500.00
• Individual and family medical benefits (full‑time, 30+ hrs/week)
• Individual and family dental and vision benefits (20+ hrs/week)
• Voluntary Life and AD&D Insurance (20+ hrs/week)
• 403(B) Retirement (20+ hrs/week) – plus employer match after one year
• 401(A) Retirement (20+ hrs/week)
• Paid time off: up to 15 days based on hours worked
• Employee store discount
• Paid holidays and flexible schedules
• Career growth opportunities

EEO Statement – MERS Goodwill is an equal‑opportunity employer. MERS Goodwill does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or any other non‑merit factor.

Background checks and records checks are required upon employment.