Manager, Dining Operations - Dining Services and Business Operations

Position Summary

Scheduled Hours 37.5

The Manager, Dining Operations is responsible for oversight of the retail dining program and working collaboratively with the residential dining program at Washington University. Retail dining consists of multiple sub-contracted dining locations across multiple campuses. The WashU dining program consists of contract dining facilities that provide a wide variety of high-quality food service offerings, including kosher, halal, and allergen friendly dining. The Manager of Operations serves as a key member of the dining leadership team in providing an award winning campus dining program with a wide range of diverse offerings.

The Manager is expected to represent the Director of Dining in building relationships and managing contracts with multiple key vendors on the Danforth, North, and West campus. This position will be responsible for direct oversight of a number of individual sub-contracts including local and MWBE vendors across campus.

• Manage the retail dining portfolio and provide day-to-day operational direction of our contract partners in setting offerings, programming, service concepts and all other aspects of a large food service operation.
• Collaborate with Dining and University partners to promote growth opportunities for local businesses to enhance Washington University dining program.
• Collaborate with the Facilities/Project Manager to ensure all campus dining facilities are in good working order and kept to our expected standard of care.
• Collaborate with the Campus Executive Chef on necessary menu development and culinary training.
• Represent dining services as needed to students, and the campus community.
• Collaborate with the Director for Dining to facilitate catering opportunities for sub-contract vendors on campus.
• Perform other duties as assigned.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Education:
Required Qualifications
Bachelor's degree

Certifications / Professional Licenses: No specific certification/professional license is required for this position.

Work Experience: Relevant Experience (4 Years)

Skills: Not Applicable

Driver's License: A driver's license is not required for this position.

• Experience working in a university food service environment.
• Experience in developing and managing an allergen program.
• Experience in developing and managing kosher, halal and other religious dietary needs.

No additional education unless stated elsewhere in the job posting.

Certifications / Professional Licenses (Preferred): No additional certification/professional licenses unless stated elsewhere in the job posting.

Work Experience (Preferred): No additional work experience unless stated elsewhere in the job posting.

Communication, Conflict Management, Conflict Resolution, Creative Strategies, Dietary Management, Food Services, Forward Thinking, Interpersonal Relationships, Public Speaking, Recipe Development, Recipe Testing, Teamwork

Grade: G10

Salary Range: $49,700.00 - $82,100.00 / Annually

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions: For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation: If you are unable to use our online application system and would like an accommodation, please email Candidate Questions or call the dedicated accommodation inquiry number at  and leave a voicemail with the nature of your request.

All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement:

• Up to 22 days of vacation, 10…