Quality Assurance Manager

** Quality Manager - (Greater St. Louis, MO Area)*
* ** Sign-On Bonus*
* ** Day Shift*
* The Quality Manager is a critical member of the  
** Site Leadership Team
** in the Greater St. Louis, MO facility. Reporting to the business unit Quality Director, this role is the champion for quality culture and continuous improvement.

You will be responsible for creating a climate of trust, driving cross-functional collaboration, and building a robust, state-of-the-art Quality Management System (QMS) that ensures safety, compliance, and customer satisfaction across all operational areas.

*
* Job Responsibilities:

*
* ** I. Leadership & Culture Development*
* +  
** Develop a strong quality culture
** by leading, training, coaching, and motivating quality inspectors, lab technicians, and the document controller.

+  
** Partner with site leadership
** across safety, productivity, customer-service, and security initiatives to resolve operational challenges and identify work process improvements.

+  
** Lead all GMP-related activities
** on site, ensuring robust training and adherence to standards.

+ Provide leadership, coaching, and counseling to develop team members' interpersonal and technical skills.

** II. Technical & Laboratory Management*
* +  
** Manage a multi-shift crew
** including quality inspectors, lab technicians, and a document controller.

+  
** Oversee the QC Laboratory** , which is responsible for the analysis of raw materials and compounded materials.

+  
** Manage quality inspection actions
** and resolve product quality standard applications by accurately interpreting specifications.

+  
** Utilize advanced analytical methods
** including  
** Gas and Liquid Chromatography, Elemental Analysis, Titration, Infrared Spectrometry,
** and more to manage investigations and process validations.

** III. Quality Systems & Compliance*
* +  
** Lead site investigations of non-conformances
** using effective root cause analysis (RCA) and implement robust corrective and preventive actions (CAPA).

+  
** Drive team efforts
** for collecting, analyzing, and summarizing product quality results data and trends to inform continuous improvement initiatives.

+  
** Lead and support external customer and regulatory audits** , as well as internal audits.

+  
** Develop and maintain all quality systems
** at the facility, ensuring they meet current Good Manufacturing Practice (GMP) standards.

+ Provide quality management support for both new product introduction and current product sustaining activities.

*
* Required Qualifications:

*
* +  
** Bachelor's degree
** in a relevant field (Chemistry, Engineering, Biology, or related science preferred).

+  
** Minimum of 5 years
** of quality management or supervisory experience in a metrics-driven GMP manufacturing environment (Food, Pharma, Cosmetic, OTC, Personal Care).

+  
** SAP knowledge is a must.*
* + Proven experience in setting up and maintaining robust quality systems and a thorough knowledge of  
** GMP standards** .

+ Excellent writing, communication, and Microsoft Office skills.

** Benefits & Rewards*
* Company offers a robust suite of benefits designed to support your total well-being, growth, and security:

+  
** Financial Security:*
* + 401(k) with a generous company match.

+  
** Bonus incentive programs**  (based on individual and organizational performance).

+  
** Health & Wellness:*
* + Comprehensive Medical, Dental, & Vision benefits.

+ Company-paid Life and Short-Term Disability insurance.

+ Voluntary benefits including additional life, disability, and hospital/accident insurance.

+ Work/Life Balance

+ Competitive Paid Time Off (PTO) package.

** Join the team and help us deliver excellence, safely and efficiently, every day.*
* ** P1*
* As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid…