Food Pantry Manager

Overview

The International Institute of St. Louis (IISTL), in collaboration with Operation Food Search, launched a community food pantry serving approximately 100 families each week. The pantry provides culturally appropriate, healthy food to New Americans and neighbors, helping individuals and families thrive while strengthening the St. Louis region. The Food Pantry Manager is responsible for overseeing all aspects of this growing program, including operations, volunteers, partnerships, compliance, and reporting.

This role works closely with community volunteers, New Americans, staff, and partner organizations. A love of people, cultural humility, and a commitment to multiculturalism are essential. The Food Pantry Manager upholds and advances the International Institute's mission, vision, goals, and values through high-quality, equitable, and dignified food access.

• Program Management (70%)
• Manage and implement all key components of the Food Pantry program and oversee daily operations
• Ensure the pantry meets departmental milestones, goals, and performance metrics
• Monitor program impact and outcomes, using data to inform improvements
• Prepare reports on program progress and outcomes for internal leadership, funders, and community stakeholders
• Coordinate external evaluations and internal assessments as needed
• Adhere to approved budgets and monitor program expenditures to ensure financial accountability
• Collaborate with IISTL staff, community partners, and stakeholders to support program success
• Assist in the development of grant applications and proposals related to food access and pantry operations
• Support volunteers and staff with food ordering, stocking, and facility readiness
• Volunteer Management (20%)
• Assist with the recruitment, onboarding, and training of pantry volunteers
• Organize workflows and delegate responsibilities to volunteers
• Supervise volunteers during day-to-day pantry operations, especially on Fridays
• Provide constructive feedback and ongoing support to volunteers
• Foster a collaborative, team-oriented environment through regular meetings and training
• Ensure the pantry facility is clean, safe, welcoming, and culturally responsive
• Additional Responsibilities (10%)
• Engage with community members related to pantry initiatives and food access projects
• Develop and maintain knowledge of food resources and food insecurity trends in the region
• Participate in departmental and organizational meetings and events
• Perform other duties as assigned to support the successful operation of the Food Pantry and IISTL

• Minimum Education & Experience
• Bachelor's degree required, preferably in Social Work or a related field, or equivalent relevant experience
• Minimum of five (5) years of related professional experience with increasing levels of responsibility
• At least two (2) years of experience managing human service programs, including supervision of staff and/or volunteers

• Knowledge, Skills, & Abilities
• Demonstrated ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Strong organizational, leadership, and team-building skills
• Proven program management and strategic planning abilities
• Ability to analyze complex situations, identify challenges and opportunities, and develop effective solutions
• Excellent written and verbal communication skills
• Experience developing and managing program budgets with accountability
• Understanding of nonprofit environments, including legal, ethical, and compliance standards
• Genuine passion for IISTL's mission and commitment to serving diverse communities
• Strong planning, organization, and attention to detail
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Excellent problem-solving, analytical, and critical-thinking skills
• Ability to handle confidential information with discretion
• Flexibility and adaptability in a dynamic work environment

• Preferred Qualifications
• Multilingual skills preferred:
  Spanish, Pashto, Farsi, Swahili, Kinyarwanda, French, Arabic
• Valid driver's license and access to a personal vehicle (mileage reimbursement available for program-related travel)

Get ready to make a difference in the lives of refugees every day! If you believe that this position matches your requirements, applying for it is a breeze. To apply through our website or to view other job openings, visit

The International Institute of St. Louis, a nonprofit organization, is our community's immigrant service and information hub. Our programs and services for immigrants, their families, and the wider community are locally and nationally acclaimed. We connect new arrivals with services and resources, engage foreign-born and the wider community, and build a more inclusive community.

Our Philosophy of Service:
We SERVE with integrity, empathy, and respect. We are ACCOUNTABLE to our clients, our community, and ourselves. We CULTIVATE our clients' dignity through choice. We support all aspects of immigrant and refugee journeys from…