Volunteer and Food Drive Manager

Volunteer and Food Drive Manager

Operation Food Search is a hunger relief organization that provides food, nutrition education, and innovative programs to reduce food insecurity and increase equitable access to food. Founded in 1981, we serve 200,000 people each month through a network of 330 partners in 25 counties across Missouri and Illinois.

Our mission is to heal hunger with innovative and collaborative solutions that provide food today and help create a hunger‑free tomorrow.

Our vision is a region where everyone has equitable access to the food they need to lead healthy lives.

Reporting to the Director of Development, the Volunteer and Food Drive Manager is responsible for the overall administration and management of volunteer programs and community food and fund drives.

• Oversee the logistics involving food and fund drives with a focus on growth in food donations.
• Manage at least one community food drive per quarter and increase food donations over previous years.
• Support fund drives by helping donors maximize their efforts on behalf of OFS.
• Coordinate pickup and delivery logistics with the OFS Operations team and donors, recording all food donations in the appropriate platforms.

• Serve as direct supervisor of the Volunteer Coordinator.
• Lead all aspects of volunteer recruitment, onboarding, orientation, tracking, and evaluation.
• Develop and manage volunteer policies, procedures, and standards of volunteer service.
• Maintain an accessible internal calendar of volunteer activities.
• Ensure volunteers are effectively placed to support various OFS programs.
• Collaborate with OFS staff to assess and fill volunteer needs.
• Create specialized events, such as family volunteer nights or themed service days.
• Develop age‑appropriate volunteer tasks that are both educational and impactful.
• Oversee the use and operations of the OFS Volunteer Center.
• In collaboration with senior leaders, create an annual financial program budget and administer the program within the annual financial budget.

• Plan and manage an annual Volunteer Recognition Event to celebrate contributions.
• Implement recognition strategies to highlight volunteer impact throughout the year.
• Foster a culture of appreciation through consistent acknowledgment of volunteers’ efforts.

• Represent Operation Food Search as a speaker, presenter, or representative at networking events, volunteer fairs, United Way rallies, corporate engagements and community organizations.
• Identify and participate in relevant community events to promote volunteer and internship opportunities.
• Collaborate with the marketing team to promote volunteer opportunities via social media and community outreach.

• Gather feedback from volunteers to continuously improve engagement strategies.
• Conduct surveys with Volunteer Groups and Food Drive participants; use insights to refine programs.
• Generate reports from operational databases for internal and external stakeholders as needed.

• Bachelor’s degree preferred, with 3–5 years of experience, ideally in a non‑profit or community setting.
• Experience supervising and leading volunteers in a fast‑paced setting.
• Fundraising experience is a plus.

• Passion for the OFS mission.
• Experience building strong relationships internally and externally.
• Ability to connect with diverse organizations: schools, businesses, government, faith groups, etc.
• Strong computer skills with MS Office:
  Word, PowerPoint, and Excel.
• Ability to learn new database systems, including Donor Perfect and Galaxy.
• Strong judge of character.
• Public speaking/facilitation skills.
• Conflict management skills.
• Detail‑oriented, organized, and able to multi‑task.
• Ability to work independently and as part of a larger staff team.
• Knowledge of volunteerism and volunteer management best practices.
• Existing knowledge and experience with Galaxy and Donor Perfect.

• Occasional travel required for meetings, events, and conferences.
• Flexibility in working hours for occasional special events…