Improvement Manager - Behavioral Health

Performance Improvement Manager - Behavioral Health

Join to apply for the Performance Improvement Manager - Behavioral Health role at BJC Health Care

$92,248.00/hr - $/hr

BJC is looking for a Performance Improvement Manager. This is an onsite role that will be working with our Behavioral Health group. Ideal candidate will have experience in Performance Improvement and Lean Six Sigma.

BJC Behavioral Health is a community health center that provides and coordinates behavioral health services for more than 8,000 seriously mentally ill adults and seriously emotionally disturbed children in St. Louis City, St. Louis County, St. Francois, Iron and Washington counties. As an Administrative Agent of the Missouri Department of Mental Health (DMH), BJC Behavioral Health serves as a major point of entry for people eligible for mental health services funded by DMH and is responsible for serving as gatekeeper to the public mental health system.

As on-site Operational Excellence (OE) leader, responsible for coaching key stakeholders on best practice implementation of the high reliability system including providing perspective on how to solve operational problems and improve performance; increasing organizational problem‑solving capacity through expert instruction; and offering encouragement and support through constructive feedback.

• Serve as executive‑level coach on the effective utilization and employment of the BJC High Reliability System and Operating Model and drive the overall transformation towards a highly reliable organization while building organizational capability of OE competencies including Lean Leadership, Problem Solving, Continuous Improvement, Project Management, Facilitation, Coaching and Standardization.
• Act as a valued advisor to senior leadership, including Presidents, Vice Presidents, Directors, Managers and Supervisors, to understand the business, analyze opportunities, estimate resource needs, define scope, initiate and execute on local and enterprise‑level initiatives.
• Act as an internal consultant to all levels of the organization, from executive to front‑line, in support of strategy deployment and catch‑ball activities; facilitate the development of sustainable tactics and incorporate high‑reliability practices to facilitate progress and achieve strategic objectives.
• Drive a culture of continuous improvement and problem‑solving through the deployment of the BJC’s High Reliability System, Our BJC Values, Leadership Skills and deliver on the Operational Excellence vision.
• Deliver on moderate to complex improvement initiatives while acting as a coach and mentor to all internal teams, facilitating workshops and technical training, openly sharing OE knowledge, and employing rapid improvement tactics to accelerate results.

• Bachelor’s Degree
• 5‑10 years of experience in a similar role
• No supervisor experience required

• Master’s Degree
• 10+ years of experience in a similar role

• Lean Certification
• Lean/Six Sigma Black Belt
• Project Management Professional

• Comprehensive medical, dental, vision, life insurance, and legal services available first day of the month after hire date
• Disability insurance paid for by BJC
• Annual 4% BJC Automatic Retirement Contribution
• 401(k) plan with BJC match
• Tuition Assistance available on first day
• BJC Institute for Learning and Development
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off benefit combines vacation, sick days, holidays and personal time
• Adoption assistance

Equal Opportunity Employer