Director of Membership and Annual Giving

REPORTS TO:

Associate Vice President of Philanthropy, Annual Giving

Develop and drive the strategy and implementation of a broad-based annual giving program to grow sustaining philanthropic support for the SLSO. Provide leadership for Friends of Music and Patron’s Circle programs, playing a leadership role in increasing revenue and participation among member/donors contributing at annual gift levels from $75 to $1,999. With staff colleagues and vendor partners plan, execute, and achieve ambitious revenue goals.

• Serve as a member of the SLSO’s philanthropy team responsible for management and execution of Friends of Music ($75-749) and Patron’s Circle ($750-1,999) by securing broad-based community support with annual revenue responsibility exceeding $800,000.
• Work as a key leader of the Philanthropy team to execute a multi-channel annual fund plan to secure recurring member contributions including direct mail, phone solicitations, digital and social media, e-solicitations, and on-site sales.
• Provide guidance and support for all member/donor communications, events and stewardship plans.
• Working creatively with data operations colleagues, develop and implement a broad-based solicitation plan to target existing donors and actionable new prospects to meet and exceed revenue goals and increase the number of active member/donor households.
• Guide Friends donors through a structured process of cultivation, solicitation and stewardship.
• Work closely with direct mail and tele funding partners and vendors to support Friends of Music and Patron’s Circle giving and to assess and understand results and response rates.
• Manage revenue and expense budget and track metrics and ROI.
• Coordinate Friends of Music stewardship efforts including volunteer thank you calling program and note writing efforts.
• Coordinate and develop a comprehensive membership fulfillment program, including the creation, distribution, and tracking of member benefits, communications, and recognition materials to ensure timely and engaging experiences for all members.
• Provide event and concert duty as assigned.
• Assist other areas of the philanthropy team as needed.