Regional Area Manager

Overview

Packard Culligan is actively seeking a dedicated and experienced Regional Area Manager to join our team! If you're a seasoned leader looking for a career-defining opportunity, we invite you to consider this pivotal role in our Missouri and Illinois markets. This position operates as a leader in the Packard Culligan franchise group, a family‑owned and operated enterprise with nearly 80 years of industry expertise.

You will join a team dedicated to expanding our customer base and driving business growth. You will have responsibility to manage dealership activities and results at our Belleville IL, Perryville MO, Leadington MO, Cape Girardeau MO, and St. Louis MO Dealerships.

• Work with the industry leader
• Extraordinary sales and product training
• Sales incentives
• Full service and support team
• A comprehensive training program
• Company cell phone and tablet
• Health, Dental, Vision, 401(k) and other benefits; discounted product purchase plan for associates

• Create and implement new strategies and policies to improve management performance and meet personal and company goals.
• Coach GMs to identify performance deficiencies and develop creative strategies to improve sales growth, operational efficiencies, and employee engagement.
• Ensure a culture of performance and achievement in assigned dealerships.
• Promote and ensure compliance with local, state, and federal regulations and laws governing business operations.
• Lead special projects such as acquisitions, real estate prospecting, large capital expense planning, or company initiative–driven assignments.
• Recommend and approve fixed‑asset improvements (e.g., paint, building, fleet) to ensure proper appearance and maintenance to company standard.
• Participate in significant sales opportunities and/or customer issues when necessary.
• Evaluate customer satisfaction survey results, analyze information to identify training and coaching needs, and provide relevant training to ensure employees meet customer expectations.

• Empower individuals to positively impact the business through independent decision making, creative solutions and communication.
• Develop GMs to become future leaders within the company; assign increasing responsibilities within the organization for direct reports.
• Organize and execute regional training and educational opportunities for managers and employees.
• Deploy professional onboarding and training of new management hires within the assigned region.
• Promote and create succession planning for all management roles; develop recruitment and/or development plans for succession gaps.
• Approach courageous conversations, conflicts and personnel issues with professional alacrity and decisiveness.
• Generate engagement and results via recognition, innovative contests and regionally based events.

• Demonstrate and uphold company values.
• Create excitement and engagement within the role to influence direct reporting line and below.
• Participate as an active leader during company meetings, events and educational offerings, including designated roles and responsibilities.
• Maintain the physical presence necessary to integrate dealership culture, uphold manager accountability and ensure dealership performance.
• Current and knowledgeable of industry and business trends; participate in at least one business improvement association or education opportunity annually.

• Bachelor’s Degree or equivalent experience.
• At least 10 years of experience as a multi‑location manager.
• Strong organization and planning skills, presentation skills, financial acumen, problem‑solving abilities, analytical and technical skills, ability to balance multiple priorities and meet deadlines.
• Interpersonal skills with the ability to influence others and collaborate effectively cross‑functionally.
• Ability to communicate clearly and concisely, both orally and in writing; ability to work both independently and as part of a team.
• Valid driver’s license with a proven safe driving history (CWS‑V preferred).
• Proficient with Microsoft Office (Word, Excel, PowerPoint) and a personal laptop.
• Required to travel regularly –…