Maintenance Technician

Location: St. Louis

We're Sonesta International Hotels.
The 8th largest hotel company in the U.S.

-and growing fast.

An epic blend of full-service and focused hotels in major cities, Sonesta's uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.

Together We Thrive
-bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.

Job Description Summary

The Maintenance Technician is responsible for the operation, maintenance, repair, and optimization of all heating, ventilation, air conditioning, and related building systems to ensure a safe, comfortable, and refined guest experience in alignment with Royal Sonesta luxury brand standards. This role supports 24/7 hotel operations through preventive maintenance, energy management, rapid response to service requests, and strict adherence to safety and compliance requirements.

(HVAC experience preferred)

Job Description

Key Job Functions

• Operate, monitor, inspect, repair, and maintain facility systems, including:
  • HVAC systems
  • Lighting systems
  • Fire and life-safety systems
  • Environmental and building controls
  • Emergency power and electrical systems
  • Kitchen and refrigeration equipment
  • Company vehicles and other mechanical systems
• Perform maintenance and repairs throughout the property, including:
  • Interior and exterior building areas
  • Guest rooms, suites, and high-end furnishings
  • Laundry, kitchen, and refrigeration equipment
  • Water treatment systems, swimming pool, and spa-related equipment (where applicable)
• Ensure assigned systems and equipment are fully operational and prepared to support uninterrupted luxury guest experiences
• Execute preventive maintenance programs and assist with energy management initiatives to improve efficiency and reduce operating costs
• Respond promptly, discreetly, and professionally to guest room temperature, air quality, and maintenance concerns
• Read and interpret wiring diagrams, schematics, blueprints, and technical manuals
• Operate hand tools, power tools, diagnostic equipment, and computer-based maintenance systems
• Accurately document all work performed by completing work orders thoroughly and in a timely manner
• Coordinate repairs and room outages with Front Desk, Housekeeping, and Engineering to minimize guest impact
• Identify, report, and resolve unsafe conditions or malfunctioning equipment promptly
• Maintain strict compliance with OSHA, EPA, federal, state, and local regulations, as well as Royal Sonesta brand standards and property policies
• Safeguard tools, supplies, equipment, furnishings, electronics, and other hotel assets through proper inventory and asset control procedures
• Replenish supplies efficiently while minimizing waste
• Maintain professional appearance and uniform standards consistent with Royal Sonesta luxury expectations
• Promote teamwork and service excellence through daily communication and coordination with other departments
• Perform additional duties as assigned and assist in other areas of the hotel as needed to support operations

Guest Service Expectations - Royal Sonesta

• Deliver a refined, personalized guest experience by anticipating individual needs and exceeding expectations
• Consistently follow the Royal Sonesta GUEST Service Model
  :
  • Greet all guests warmly and professionally
  • Use eye and ear contact and guest names when appropriate
  • Establish and anticipate guest needs
  • Solve and take ownership of all guest requests and concerns
  • Thank guests sincerely

• Build strong professional relationships with colleagues by treating all team members with respect, discretion, and dignity

Required Qualifications

• Associate degree or technical certification in HVAC, Mechanical Systems, or related field
  (Equivalent combination of education and experience may be considered)
• Minimum 3-5 years of HVAC experience in a hotel, resort, hospital, or large commercial facility preferred
• EPA Section 608 Universal Certification required
• Working knowledge of HVAC systems, refrigeration cycles, controls, and indoor air quality
• Ability to read and interpret blueprints, schematics, and wiring diagrams
• Knowledge of ASHRAE standards and applicable mechanical codes

Knowledge, Skills & Abilities

• Strong troubleshooting and problem-solving skills
• Guest-focused service mindset aligned with luxury hospitality standards
• Effective communication and teamwork skills
• Ability to prioritize tasks in a fast-paced, 24/7 environment
• High attention to detail and safety awareness

Physical Requirements

• Ability to lift, push, or pull up to 50 pounds
• Ability to climb ladders, access rooftops, and work in confined spaces
• Ability to stand, walk, bend, and work for extended periods

Work Schedule

Flexible schedule required, including mornings, evenings, weekends, holidays, and on-call shifts to support 24/7 operations.

Additional Job Information/Anticipated

Pay Range

Pay range: $26.00-$27.30 Pay Range Base pay…