Senior Adobe Cloud Platform Administrator

Job Overview

We have a 6 month contract to hire for a senior-level Adobe Cloud administrator with 5+ years of enterprise experience managing the Adobe Admin Console, including user/group provisioning, product profiles, SSO/SAML, and AD or SCIM integrations. They bring strong IAM and SaaS troubleshooting skills, can operate as both a hands-on practitioner and team lead, and are comfortable partnering cross-functionally with Security, Identity, and Infrastructure teams.

Adobe certification and experience scaling governance, access models, and operational processes in large environments are key differentiators. 100% Remote.

• Bachelor’s degree
• 5+ years of experience
• 4+ years of experience managing Adobe Admin Console in an enterprise environment.
• Strong understanding of user/group management, product profiles, directory trusts, SAML & AD integrations.
• Hands-on experience with:
• SSO configuration
• SCIM provisioning for SaaS applications.
• Identity federation (Federated , Enterprise )
• Familiarity with identity lifecycle concepts: provisioning, de-provisioning, group-based access.
• Ability to interpret SAML, certificates, and authentication failures
• Strong troubleshooting and problem solving abilities across SaaS administration.
• Excellent communication skills and ability to work cross-functionally with Networking, Identity, and other business units.
• Experience with large-scale enterprise Adobe Cloud Administration.
• Adobe Certified Professional

• Adobe expert or master

• Forming a new team “CMS Adobe Form”, to enhance the scalability of the AEM platform. Manage the Adobe Cloud Admin Console and drive initiatives to align people, process, and integration to mature into provisioning, access and product profiles management . The ideal candidate will be responsible for overseeing user and group administration, managing identity and access workflows, configuring SSO and directory integrations, and ensuring smooth operations across our Adobe environment.
• Please ensure your candidates are not using assistance (AI) during interviews.

Key Responsibilities:

• Administer all aspects of the Adobe Admin Console, including users, groups, product profiles, user rights, and enterprise configurations.
• Maintain global governance of Adobe administrative settings to ensure efficient and secure platform usage.
• Oversee provisioning and de-provisioning processes.
• Collaborate with other administrators to streamline the user management and integration.
• Generate insights to evaluate the potential improvement areas.
• Review logs as part of audit process.

Adobe Admin Console
- User & Group Management

• Create, maintain, and audit users, groups, and product profiles across Adobe Admin Console.
• Implement group-based access models to streamline licensing and permission assignments.
• Collaborate with IT, Security, and business stakeholders to ensure proper access control and role-based assignments.

Admin Console
- Identity & Access Management

• Configure and maintain SAML integration as part of Single Sign-On (SSO) authentication.
• Configure and maintain Active Directory (AD) Sync with Adobe Admin Console.
• Configure and maintain Directory setup to establish trust with consoles.

Adobe Admin Console
- Domain Management

• Configure and maintain Domain setup

System Integration & Support

• Troubleshoot authentication issues, SAML errors, sync problems, user access, user profile updates.
• Partner with networking, identity, and security teams to resolve issues and ensuring compliance.
• Develop and update documentation for operational processes, workflows, and troubleshooting guides.
• Provide end user and help‑desk support related to users & access management for Adobe Cloud products.

Works with leadership to identify enterprise application software needs and oversees activities to deliver appropriate business and aligned solutions. Manages a team of resources and responsible for ensuring adequate resources are allocated based on project requirements. Communicate plans, status, and issues to higher management levels.

A Bachelor’s degree in a quantitative or business field (e.g., statistics,…