Kyle Finnegan - QA Tester

Location:

St. Louis, MO – 4 days onsite, 1 day remote

Duration: 10+ month contract with likelihood to extend

Pay: $45–$55/hr (W2)

Seniority:
Senior Level

Job#: 3024492

Our client is seeking a Senior QA Analyst to support the quality assurance efforts of the Enterprise Data Hub, with a specific focus on customer experience platforms. This role is critical to ensuring the accuracy, reliability, and integrity of data powering high‑impact initiatives such as core programs behind customer retention, personalization, and improved customer journeys. As a senior individual contributor, you will lead end‑to‑end QA processes across multiple data‑driven projects, from requirements inception through production release.

If you’re passionate about data and QA testing this would be a great fit for you!

• Own QA delivery across multiple concurrent data and analytics initiatives.
• Participate early in the SDLC to review requirements, validate acceptance criteria, and define test strategy.
• Design detailed test cases, test plans, and validation scripts for data platforms and customer‑facing business logic.
• Perform end‑to‑end validation of complex data pipelines, segmentation logic, and customer classification rules.
• Ensure accuracy of critical customer experience functions, including:
  • Eligibility for promotions
  • Personalized offers
  • Churn‑risk scoring
  • Proactive support recommendations and intelligent routing
• Test data integrations involving customer accounts, billing, promotions, viewership, and behavioral interaction data.
• Validate logic for scenarios such as:
  • Promotion expiration and billing impacts
  • Service outage routing and prioritization
  • Recommendation engines and customer status models
• Use JIRA for defect creation, triage, tracking, and reporting.
• Provide clear, structured QA updates to stakeholders, product owners, and engineering teams.
• Collaborate closely with data engineers, developers, platform teams, and product managers to troubleshoot and resolve issues efficiently.

• 8+ years of QA experience, with strong emphasis on data testing
• Expertise with:
  • JIRA for defect tracking and reporting
  • SQL for data validation, profiling, and complex queries
  • Shell scripting for test utilities or automation support
• Proven ability to test complex data logic, segmentation models, and business rules.
• Experience working across the full project lifecycle from requirements to release.
• Ability to operate independently while managing multiple initiatives simultaneously.

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.

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