Google Cloud Platform Support Engineer

Droisys is an innovation technology company focused on helping companies accelerate their digital initiatives from strategy and planning through execution. We leverage deep technical expertise, Agile methodologies, and data-driven intelligence to modernize systems of engagement and simplify human/tech interaction.

Amazing things happen when we work in environments where everyone feels a true sense of belonging and when candidates have the requisite skills and opportunities to succeed. At Droisys, we invest in our talent and support career growth, and we are always on the lookout for amazing talent who can contribute to our growth by delivering top results for our clients.

Join us to challenge yourself and accomplish work that matters.

• Strong hands on experience with Google Cloud Platform (GCP) services like compute engine, GKE, Cloud Storage, VPC, IAM, Load Balancing
• Experience in production support and operations for cloud platforms and hosted applications.
• Proficiency in incident management, troubleshooting, and root cause analysis (RCA).
• Hands on support for containerized workloads in Google Kubernetes Engineer (GKE).
• Knowledge of GCP Networking concepts (VPCs, subnets, firewall rules, routing, DNS).
• Experience with monitoring, logging, and alerting using cloud monitoring and cloud logging.
• Strong understanding of IAM, service accounts, roles, and access control.
• Ability to support SLA/SLO adherences, on-call rotations, and operational runbooks.
• Working knowledge of Linux Systems Administration and shell scripting
• Experience using ticketing and ITSM tools (Service Now, Jira, etc.)

• Exposure to Infrastructure as code (IAC) tools such as Terraform or Deployment Manager.
• Basic CI/CD support experience using Cloud Build, Git Hub Actions, or Jenkins.
• Familiarity with application performance monitoring and capacity planning.
• Understanding of cloud security best practices and compliance controls.
• Experience supporting data platforms or services (Big Query, Pub/Sub, Cloud SQL)
• Scripting experience with Python or Bash for automation and operational tasks.
• Knowledge of Dev Ops / SRE concepts (error budgets, reliability metrics)
• Experience with cost monitoring and optimization in GCP.
• Ability to work with cross functional teams (Dev, platform, security, SRE teams)

Droisys is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law. Droisys believes in diversity, inclusion, and belonging, and we are committed to fostering a diverse work environment.