IT Service Desk Intern

At Safety National, we don't just offer jobs - we build careers with purpose! Since 1942, we've been an industry leader, valuing integrity, teamwork, and stability while providing competitive rewards, top-tier benefits, career growth opportunities, and flexible work options that promote balance. With tuition reimbursement, wellness perks, and a strong community impact, we invest in your success-both personally and professionally.

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This opportunity is in the Information Technology Department:

As the company's largest department, I.T. is responsible for supporting both ongoing operations and our next innovative project. At Safety National, information technology is instrumental to our success, allowing us to partner with colleagues to securely enable and support new capabilities every day. Utilizing a diverse set of technologies, like Guidewire, Salesforce, Java, C#/.NET, Mule, and Azure, the available career opportunities continue to grow rapidly.

Our department consists of agile teams who employ the Scaled Agile Framework for enterprises (SAFe) to effectively deliver solutions and add value. I.T. is also a team where individual contributions are recognized, and career advancement is nurtured.

Role Description:

As an Information Technology Intern on our Service Desk team, you will gain hands-on experience supporting Safety National employees while contributing to meaningful projects that impact the entire organization. You will provide technical assistance, manage user accounts and permissions, and help ensure employees have secure access to the tools and systems they need to be successful.

In this role, you will primarily focus on imaging and deploying Windows 11 laptops to employees and providing in-person end user support at our tech bar. You will also have the opportunity to contribute to larger Service Desk initiatives and department-wide projects based on business needs. This internship is an excellent opportunity to apply your academic coursework in computer science or information technology while building real-world skills in troubleshooting, customer service, and enterprise IT operations during the summer of 2026.

Required Qualifications:

• Currently enrolled in or a graduate of a Computer Science, Information Technology, or related degree program
• 60 or more credit hours complete with an expected graduation date no later than May of 2027
• Proficiency with Microsoft Office suite including Outlook, Word and Excel
• Strong attention to detail
• Fundamental knowledge of operating systems, networking, troubleshooting, and familiarity with operating systems and networking
• Capable of clearly articulating complex topics to a wide variety of audiences
• Ability to work on-site at 1832 Schuetz Rd. Saint Louis, MO 63146, full-time schedule (37.5 hours) in summer of 2026
• Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future

Preferred Qualifications:

• Team-oriented mindset with a service-focused approach
• Solution-driven attitude with a desire to learn and grow in an enterprise IT environment

Safety National is a leading commercial specialty insurance and reinsurance provider. Our culture is built upon relationships, which allow us to demonstrate our expertise gained through over 80-years of rich history. As a wholly-owned subsidiary of Tokio Marine Holdings, Inc., we appreciate the benefits and support provided by our affiliation with one of the top 10 insurance companies in the world.

Safety National is committed to fair, transparent pay and we strive to provide competitive, market-based compensation. In our vision to be First with Co-Workers, compensation is only one piece of the comprehensive total rewards package we offer. The target hourly rate for this position is $23.00 per hour.

We at Safety National adhere to five core values:
Relationships, Integrity, Teamwork, Balance and Stability. These core values serve as the fundamental foundation of our corporate culture and drive our interactions, both internally and externally.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.