Level 1 Helpdesk

Job Description Day to Day

Insight Global is looking for a Helpdesk support out of St. Louis, Missouri. This person will be the first line of support for end users and understand customers’ objectives and business requirements in order to support change initiatives and solutions. This role has a specific focus on Teamcenter PLM configuration/implementation as well as upgrades and testing. This Helpdesk specialist must be onsite in St Louis, Missouri 5 days a week.

$30/hr to $35/hr exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to  To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

• BS degree in Mechanical and/or Manufacturing Engineering, Computer Science, Technology or 8 years of experience
• Experience working in a customer facing Helpdesk/Support environment
• Experience with implementing/supporting Teamcenter solutions or similar products, such as Enovia, ePMD, Windchill, Aras Innovator or Agile is desirable