Systems Engineer

Our Fortune 500 client in United States of America, is looking for an experienced motivated talent to join their innovative team for a Remote opportunity.

Are you a professional System Engineer with a passion for collaborating with multiple teams and an interest in working Remote ? Don't wait... apply today!

• This role requires a deep understanding and hands-on experience with physical security systems, including but not limited to Access Control, Video Surveillance (VMS), Intrusion & Weapons Detection, and Visitor Management technologies.
• Proven experience in providing escalated technical support for complex, high-priority issues that require expert-level troubleshooting and problem resolution.
• Ability to perform in-depth root cause analysis for both physical security and facilities systems failures, identifying systemic issues and recommending long-term fixes.
• Experience in diagnosing and resolving issues related to the integration of physical security systems with IT infrastructure and facilities management solutions.
• Works independently to understand workflows and applies technical knowledge to assist end users.
• Follow all established procedures.
• Creates clear documentation for education, knowledge sharing for the team, and procedure/policy requirements.
• Utilizes critical thinking to decipher workflows to understand adjustments needed to application deployments.
• Understands basic technology infrastructure to assist with any new functionality, break/fix or application replacement.
• Provides a proactive rounding experience to the market and cross.
• Collaborates with team members in other markets to share lessons learned, opportunities, and ideas.
• Ability to develop and maintain internal knowledge bases for troubleshooting, maintenance, and support procedures.
• Follows appropriate escalation workflows to level 4 product teams.
• Provides Level 4 product teams a feedback loop from the market user base, for product questions, iterations and opportunities.
• Deep, hands‑on understanding of both physical security technologies and facilities management systems while being able to troubleshoot, resolve issues, and provide expert guidance.
• Remote, will travel onsite for go‑lives, onsite assessments, or onsite troubleshooting.

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

If you are not available or if this is not the right role at the moment, please share the job description with your friends and let us know if any of them show interest.

Manpower, Experis, Talent Solutions, and Jefferson Wells

Manpower Group® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast‑changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills.

Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity – as a best place to work for Women, Inclusion, Equality and Disability and in 2022 Manpower Group was named one of the World's Most Ethical Companies for the 13th year – all confirming our position as the brand of choice for in‑demand talent.